
- 481 pages
- English
- PDF
- Available on iOS & Android
The Public Health Quality Improvement Handbook
About this book
Little in the current world is simple. Nothing comes in a box for us to add water and stir. There are those, however, who have been successful and who are willing to share their success. The messages in The Public Health Quality Improvement Handbook are from leaders, physicians, practitioners, academics, consultants, and researchers who are successfully applying the tools and techniques they share. The chapters are written to support the leaders and workforce of our public health community.This book, a collaboration between ASQ and the Public Health Foundation, is an anthology of chapters written by subject matter experts in public health who are successfully meeting client needs, working together to maximize outcomes, and expanding their collaboration with community partners to encourage better health within neighborhoods, counties, and states.There has never been a better time or a more needed one for us to harness the energy, enthusiasm, hard work, and dedication of our public health workforce to make a lasting difference. By effectively using quality improvement tools and techniques, we can and will improve our nation's health.
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Information
Table of contents
- Cover
- Title Page
- CIP Data Page
- Table of Contents
- List of Figures and Tables
- Foreword
- Preface
- Acknowledgments
- Prologue
- Introduction
- Chapter 1 Daily Management
- Chapter 2 Managing Performance to Improve Health
- Chapter 3 Strategic and Operational Planning
- Chapter 4 Public Health Program Design and Deployment
- Chapter 5 The Baldrige Criteria for Performance Excellence As a Framework to Improve Public Health
- Chapter 6 Measures for Public Health
- Chapter 7 Leading and Lagging Indicators of Public Health and Public Health Assessment and Accreditation
- Chapter 8 Reporting: Telling Your Story—The Saginaw County Department of Public Health
- Chapter 9 Creating Lasting Change
- Chapter 10 Accreditation As a Means for Quality Improvement
- Chapter 11 Improving and Enhancing Community and Client Relationships
- Chapter 12 Already Doing It and Not Knowing It
- Chapter 13 Data Management and Basic Statistics
- Chapter 14 Basic Tools of Quality Improvement
- Chapter 15 Advanced Tools of Quality Improvement
- Chapter 16 Applying Lean Six Sigma in Public Health
- Chapter 17 Community-Focused Performance Management
- Chapter 18 Community Balanced Scorecards for Strategic Public Health Improvement
- Chapter 19 Creating the Conditions for Quality Improvement
- Chapter 20 Performance Management in Action—The Role of Leadership
- Chapter 21 Roles and Responsibilities of Teams
- Chapter 22 The Reality of Teams in Resource-Constrained Public Health
- Chapter 23 Using Influence to Get Things Done
- Chapter 24 Orange County Health Department STD Quality Improvement Case Study (October 2005–July 2006)
- Chapter 25 The Minnesota Public Health Collaborative for Quality Improvement
- Chapter 26 Translating Clinical Quality Improvement Success to Public Health
- Chapter 27 Risk Management: Optimizing Scarce Resources
- Chapter 28 The Ethics of Quality Improvement
- Endnotes
- About the Authors
- Index