Homeland Security Assessment Manual
eBook - PDF

Homeland Security Assessment Manual

A Comprehensive Organizational Assessment Based on Baldrige Criteria

  1. 522 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Homeland Security Assessment Manual

A Comprehensive Organizational Assessment Based on Baldrige Criteria

About this book

Many organizations have embraced the concept of improving overall performance by using the Malcolm Baldrige National Quality Award criteria as a benchmark to gauge their strengths and opportunities for improvement, and as a measurement of their overall alignment and integration of key processes. Since the terrorist attacks of September 11, 2001, America has made great strides in improving homeland security. Individual citizens, industry, and government leaders from all spectrums of our society have become involved in ensuring national security. This comprehensive and hands-on manual will help organizations align the Baldrige Award Criteria for Performance Excellence with homeland security issues. These are issues that both public and private organizations must address in order to ensure a safe work environment for their employees and the customers of their products and services.

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Yes, you can access Homeland Security Assessment Manual by Donald C. Fisher in PDF and/or ePUB format, as well as other popular books in Business & Government & Business. We have over one million books available in our catalogue for you to explore.

Information

Publisher
ASQ Quality Press
Year
2005
Print ISBN
9780873896405
eBook ISBN
9780873895187
Topic
Business
Subtopic
Government & Business
Index
Business

Table of contents

  1. Cover
  2. Title page
  3. CIP data
  4. Contents
  5. CD-ROM Contents
  6. Foreword
  7. Preface
  8. Introduction
  9. Chapter 1 How to Use the Baldrige Criteria and HSAS to Assess Your Organization
  10. Chapter 2 How to Use the Manual
  11. Chapter 3 Category 1: Leadership
  12. Chapter 4 Category 2: Strategic Planning
  13. Chapter 5 Category 3: Customer and Market Focus
  14. Chapter 6 Category 4: Measurement, Analysis, and Knowledge Management
  15. Chapter 7 Category 5: Human Resource Focus
  16. Chapter 8 Category 6: Process Management
  17. Chapter 9 Category 7: Business Results
  18. Chapter 10 Transforming Assessment Findings into Actionable Strategies for a Homeland Security Plan
  19. Appendix A: Quick and Easy Supplier/Customer Assessment for Homeland Security
  20. Appendix B: Homeland Security Benchmarking Process
  21. Appendix C: Council on Competitiveness
  22. Appendix D: Interviewing Hints and Tips
  23. Appendix E: Homeland Security Documentation List
  24. Glossary
  25. Reference List for Added Reading
  26. NOTES
  27. About the Author
  28. Index