
- 102 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
About this book
The ISO Lesson Guide translates ISO 9001 into easy-to-understand words. This pocket guide was designed as a quick reference for anyone to carry around conveniently.Each element containing requirements is discussed and key concepts are highlighted at the beginning of each section.In the ISO Lesson Guide: Quality is definedThe ISO process approach is explainedKey concepts are accompanied by an illustrationRisk-based thinking is introducedConcepts are described in easy-to-understand wordsA brief conspectus summarizes ISO 9001 requirementsQuality management principles are described in easy-to-understand wordsAn entertaining fable explains the difference between ISO 9001 and ISO 9004Ideal for handing out to existing and new employees, this pocket guide can also be used as supplemental study material for ISO 9001 training courses.
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Information
Table of contents
- ISO Lesson Guide 2015
- Also available from ASQ Quality Press:
- American Society for Quality, Quality Press, Milwaukee 53203© 2016 by ASQAll rights reserved. Published 2008
- Table of Contents
- Acknowledgement
- Introduction
- Defining Quality
- What Is a Process?
- 4 Context of the organization
- 5 Leadership
- 6 Planning
- 7 Support
- 8 Operation
- 9 Performance evaluation
- 10 Improvement
- ISO 9001 Conspectus
- Quality Management Principles
- A Fable