The Manager's Guide to Six Sigma in Healthcare

Practical Tips and Tools for Improvement

Robert D. Barry, Amy C. Smith

• Publisher: ASQ Quality Press
• Year: 2005
• Print ISBN: 9780873896511
• eBook ISBN: 9781636940670
• Topic: Medicine
• Subtopic: Public Health, Administration & Care

Six Sigma reinforces current developments in healthcare management: evidence based medicine, service line management, and magnet nursing. Six Sigma fits the real healthcare world, dealing with manual tasks and the exceptional needs of patients. This book provides guidance to an organizational strategy that attains and sustains results. It explains how to use in-hand data to improve patient safety, patient service, and patient care for data-informed decision making. A section is also included on finite capacity scheduling models, a key issue in hospital productivity improvement. It is the first book made with strictly management in mind, organized for quick and easy reference. Each topic starts with a check list and follows with additional information in increasing detail. The practical tips and tools included are made to be immediately applicable.

Table of contents

• Cover
• Title page
• CIP data
• Contents
• Preface
• Acknowledgment
• Introduction
• Chapter 1 Six Sigma Particulars
• Patient Care
• Patient Service
• Operations
• Systems
• Methods and Tools
• Senior Management To-Do
• Appendicies
• References
• Index