eBook - PDF

How Organizations Learn

Name: How Organizations Learn
Author: Patrick L. Townsend,Joan E. Gebhardt

Investigate, Identify, Institutionalize

Patrick L. Townsend,

Joan E. Gebhardt,

81 pages
English
PDF
Available on iOS & Android

eBook - PDF

How Organizations Learn

Investigate, Identify, Institutionalize

Patrick L. Townsend,

Joan E. Gebhardt,

About this book

Organizations learn effectively by following a three-step cycle: investigating the situation; identifying failures and successes; and institutionalizing the lessons so that they become "the way things are done." This book examines this 3-I learning cycle as it is used in the United States Army. Prominent companies such as General Electric, Motorola, Harley-Davidson, and Amoco have taken advantage of the army's experiences as they've moved through this cycle, reinventing themselves as learning organizations. These companies and more have gleaned valuable lessons from the army's After-Action Reviews (AARs) and Center for Army Lessons Learned (CALLs). Parallels are drawn between the Army's experience and the quality movement. Among the similarities are the idea that everything can be improved and the emphasis on integrating working and learning, with each supporting the other. The concepts of AARs and CALLs, like many quality tools, are relatively straightforward and easy to understand. Nonetheless, they require dedication and perseverance to implement fully and sustain. As with all quality concepts and tools, though, the results easily justify the effort!

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Yes, you can access How Organizations Learn by Patrick L. Townsend,Joan E. Gebhardt in PDF and/or ePUB format, as well as other popular books in Business & Management. We have over one million books available in our catalogue for you to explore.