Basic Customer Service Handbook
eBook - ePub

Basic Customer Service Handbook

  1. 54 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Basic Customer Service Handbook

About this book

Basic Customer Service Handbook was created to serve as a blueprint to provide an understanding of and the need for dedicated and exceptional customer service for sustained success in business and throughout life. It is written with positivity and insight to inspire and improve business and personal relationships to ensure customer appreciation and loyalty. It offers tools and techniques for self-assessment, communication, and listening skills. This book will serve Human Resource Departments, managers, etc., in small, midsize, and large corporations. It should be used as a company reference and provided to new employees during onboarding to set company expectations. No matter the professional level or experience, the material in this book will serve anyone with the desire to improve their understanding of quality customer service.

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Yes, you can access Basic Customer Service Handbook by Iris Shropshire in PDF and/or ePUB format, as well as other popular books in Personal Development & Self Improvement. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Introduction