The Strategic Knowledge Management Handbook
eBook - ePub

The Strategic Knowledge Management Handbook

Driving Business Results by Making Tacit Knowledge Explicit

  1. 168 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

The Strategic Knowledge Management Handbook

Driving Business Results by Making Tacit Knowledge Explicit

About this book

The primary purpose of this book is to enable you to implement a strategic KM program in your business and derive business results from it. The contents of this book are relevant to any business—manufacturing or service, and also in education, not-for-profit, government, and other types of organizations.This book is written for business leaders and executives. It is particularly addressed to CEOs and senior management to help them understand how they can use KM as a strategy to achieve their business objectives. For KM professionals, the objective of this book is to help them to implement KM with real business results.While this book talks about various concepts related to KM, everything contained in the book is based on first-hand experience of helping the implementation of these concepts at several companies with significant business results, including some Most Admired Knowledge Enterprise (MAKE) award winners. The book largely tells its story through real examples.

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Yes, you can access The Strategic Knowledge Management Handbook by Arun Hariharan in PDF and/or ePUB format, as well as other popular books in Business & Leadership. We have over one million books available in our catalogue for you to explore.

Information

Year
2015
Print ISBN
9780873899147
eBook ISBN
9781636940885
Subtopic
Leadership

Table of contents

  1. Also available from ASQ Quality Press:
  2. Dedication
  3. List of Figures and Tables
  4. Foreword
  5. Preface
  6. 1 Knowledge Management is Fun
  7. 2 Knowledge Management: Strategy, Not Technology
  8. 3 Knowledge Management Processes: The Best Practice Funnel
  9. 4 360-Degree Knowledge Management
  10. 5 Ideas, Innovation, and Knowledge Management
  11. 6 Critical Success Factors for Knowledge Management
  12. 7 The Seven Enablers to KM: Knowledge Management at BA Services—A Case Study
  13. 8 How to Build a Great Knowledge Management Portal
  14. 9 360-Degree Knowledge Management and the Balanced Scorecard
  15. 10 Knowledge Management and Quality
  16. 11 A Word to the CKO
  17. 12 A Word to Business Leaders
  18. 13 Knowledge Management in Government
  19. 14 Summing It All Up: The Strategic Knowledge Management Framework
  20. 15 Call to Action
  21. References
  22. About the Author