Understanding Users
eBook - ePub

Understanding Users

Designing Experience through Layers of Meaning

  1. 256 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Understanding Users

Designing Experience through Layers of Meaning

About this book

Grounded in the user-centered design movement, this book offers a broad consideration of how our civilization has evolved its technical infrastructure for human purpose to help us make sense of our contemporary information infrastructure and online existence. The author incorporates historical, cultural, and aesthetic approaches to situating information and its underlying technologies across time in the collective, lived experiences of humanity.

In today's digital environment, user experience is vital to the success of any product or service. Yet as the user population expands to include us all, designing for people who vary in skills, abilities, preferences, and backgrounds is challenging. This book provides an integrated understanding of users, and the methods that have evolved to identify usability challenges, that can facilitate cohesive and earlier solutions. The book treats information creation and use as a core human behavior based on acts of representation and recording that humans have always practiced. It suggests that the traditional ways of studying information use, with their origins in the distinct layers of social science theories and models is limiting our understanding of what it means to be an information user and hampers our efforts at being truly user-centric in design. Instead, the book offers a way of integrating the knowledge base to support a richer view of use and users in design education and evaluation.

Understanding Users is aimed at those studying or practicing user-centered design and anyone interested in learning how people might be better integrated in the design of new technologies to augment human capabilities and experiences.

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Yes, you can access Understanding Users by Andrew Dillon in PDF and/or ePUB format, as well as other popular books in Psychology & Human-Computer Interaction. We have over one million books available in our catalogue for you to explore.

Information

Table of contents

  1. Cover
  2. Half Title
  3. Title Page
  4. Copyright Page
  5. Contents
  6. Preface
  7. 1 Information as a Human Process
  8. 2 The Emergence of User-Centeredness
  9. 3 Designing Our Information World: Craft or Science?
  10. 4 Humans and the Vertical Slice
  11. 5 The Physio-Tech Layer
  12. 6 The Cogito-Tech Layer
  13. 7 The Socio-Tech Layer
  14. 8 The Culturo-Tech Layer
  15. 9 Usability as a Design Value
  16. 10 Acceptability as a Design Value
  17. 11 Augmentation as the REAL Value
  18. Index