Family firms face issues and hazards that nonfamily firms never face. At the same time, family businesses can realize special opportunities that nonfamily firms can'tachieve. Tom Hubler, who has decades of experience as atherapist in family business consulting, detailsthe practices that make these companies work. Though his manual isinformative and useful, his repetitiveness and tendency to namebusiness concepts after himself – Hubler's Legacy Model, Hubler's Speck of Dust Theoryand Hubler's Checklist – somewhat dull his worthwhile advice and practical insights.He does provide smart, provenconflict-resolution techniques to keep family members working together in harmony. And, he writes movingly ofthe importance of "heart and soul"in a family business. Relatives and nonfamily members in family firms will gain insight and understanding from his advice.
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