Hotel and Lodging Management
eBook - PDF

Hotel and Lodging Management

An Introduction

  1. 368 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Hotel and Lodging Management

An Introduction

About this book

The updated edition of the complete resource for a successful career in hotel and lodging management

Hotel and Lodging Management, Second Editionprepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments.

This updated Second Edition presents:

  • New, completely updated chapters on human resources and the sales and marketing departments
  • Up-to-date case studies reflecting the latest management trends and issues
  • Profiles of industry pioneers working at all types of properties, from small motels to five-star hotels
  • New sections on yield management, lodging environments, franchise companies, and management organizations

Hotel and Lodging Management, Second Edition is a comprehensive tool to help readers develop the understanding, knowledge, and skills to be tomorrow's management leaders.Hotel and Lodging Management, Second Edition is a comprehensive tool to help readers develop the understanding, knowledge, and skills to be tomorrow's management leaders.

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Yes, you can access Hotel and Lodging Management by Alan T. Stutts,James F. Wortman in PDF and/or ePUB format, as well as other popular books in Business & Hospitality, Travel & Tourism Industry. We have over one million books available in our catalogue for you to explore.

Information

Table of contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Contents
  5. Preface
  6. Introduction
  7. CHAPTER 1 Growth and Development of the Lodging Industry
  8. CHAPTER 2 Organizational Structure
  9. CHAPTER 3 The Front Office
  10. CHAPTER 4 House keeping
  11. CHAPTER 5 The Marketing and Sales Department
  12. CHAPTER 6 Human Resource Management
  13. CHAPTER 7 Hotel Food and Beverage
  14. CHAPTER 8 Loss Prevention and Security
  15. CHAPTER 9 The General Manager
  16. CHAPTER 10 Yield Management
  17. CHAPTER 11 Management Contracts and Franchise Agreements
  18. CHAPTER 12 Time-Share and Vacation Ownership
  19. CHAPTER 13 Resorts, Themed Lodging, and Special Lodging Environments
  20. Glossary
  21. Index