Emotions in Groups, Organizations and Cultures
  1. 332 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

About this book

The study of emotions in organizations is unlocking new and exciting insights into why employees behave as they do in groups, organizations and in different cultural contexts. In this 5th volume of "Research on Emotion in Organizations", a collection of the latest work advancing knowledge and practice in these areas is showcased. The readings will appeal to all seeking a better understanding of the social and emotional competencies that help employees thrive in the workplace, the types of emotional self-management strategies employees use in managing emotion work and how the work context affects these, the impact of emotional displays in the workplace on performance appraisal and perceived organizational commitment, the role of unconscious affect on attitudes and behaviors at work, how interpersonal relationships between co-workers affect vitality and job performance, cross-national and cross-cultural issues, and how to build positive work environments.

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Yes, you can access Emotions in Groups, Organizations and Cultures by Charmine E. J. Härtel,Wilfred J. Zerbe,Neal M. Ashkanasy, Charmine E. J. Härtel, Wilfred J. Zerbe, Neal M. Ashkanasy in PDF and/or ePUB format, as well as other popular books in Business & Organisational Behaviour. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Front cover
  2. Emotions in Groups, Organizations and Cultures
  3. Copyright page
  4. Dedications
  5. Contents
  6. List of Contributors
  7. About the editors
  8. Overview
  9. Chapter 1. How can we make sense of emotional and social competencies within organizational settingsquest
  10. Chapter 2. Emotional expression, gender, personality, and workplace appropriate behaviors
  11. Chapter 3. Positive work relationships, vitality, and job performance
  12. Chapter 4. On the directionality of vigor-job Satisfaction Relationships: A Longitudinal Study
  13. Chapter 5. The secret life of mood: causes and consequences of unconscious affect at work
  14. Chapter 6. Emotional deviance and organizational discipline: a study of emotions in grievance arbitration
  15. Chapter 7. Emotion work: a study with call center operators
  16. Chapter 8. Organizational emotional intelligence and performance: an empirical study
  17. Chapter 9. The role of emotional self-efficacy, emotional intelligence, and affect in workplace incivility and workplace satisfaction
  18. Chapter 10. Building positive responses to bullying: establishing the framework
  19. Chapter 11. Using an emotion regulation framework to predict the outcomes of emotional labor
  20. Chapter 12. Does culture influence intelligencequest A study of the influence of cultural context
  21. Chapter 13. Cross-national cross-cultural research of emotions at work: a review and some recommendations
  22. About the authors