Managing and Resolving Workplace Conflict
eBook - PDF

Managing and Resolving Workplace Conflict

  1. 280 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Managing and Resolving Workplace Conflict

About this book

In recent years many employers in the U.S., Great Britain, Ireland, and elsewhere, often in partnership with their unions, have turned to new approaches to managing and resolving workplace disputes. In the U.S. this movement is often called "alternative dispute resolution" (ADR), an approach that involves the use of mediation, arbitration, and other third-party dispute resolution techniques, rather than litigation, to resolve workplace disputes. Some employers have established so-called "conflict management systems," a pro-active, strategic approach to handling workplace conflict. This volume contains chapters by some of the world's leading scholars of workplace dispute resolution and conflict management as well as chapters by emerging younger scholars in these fields. The chapters present original research that combines cutting-edge thinking about the theoretical dimensions of ADR and conflict management along with rigorous empirical analyses of real-life data.

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Yes, you can access Managing and Resolving Workplace Conflict by David Lewin, Paul J. Gollan, David B. Lipsky, Ariel C. Avgar, J. Ryan Lamare, David Lewin,Paul J. Gollan,David B. Lipsky,Ariel C. Avgar,J. Ryan Lamare in PDF and/or ePUB format, as well as other popular books in Business & Industrial Management. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Front Cover
  2. Managing and Resolving Workplace Conflict
  3. Copyright Page
  4. Contents
  5. List of Contributors
  6. Introduction: New Research on Managing and Resolving Workplace Conflict: Setting the Stage
  7. Conflict and Employment Relations in the Individual Rights Era
  8. Resolving Workplace Conflicts through Litigation: Evidence, Analysis, and Implications
  9. Remedy-Seeking Responses to Discrimination: Does Management-Employee Similarity Matter?
  10. Employment Lawyers and Mandatory Arbitration: Facilitating or Forestalling Access to Justice?
  11. Beyond Repeat Players: Experience and Employment Arbitration Outcomes in the Securities Industry
  12. Networked Dispute Resolution: The National Implementation Body in Irish Industrial Relations
  13. Toward a System of Conflict Management? Cultural Change and Resistance in a Healthcare Organization
  14. Treating Conflict: The Adoption of a Conflict Management system in a Hospital Setting