
- 296 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
About this book
What exactly is sales force automation? The idea is simple - using technology to maximize sale productivity, minimize cost and enhance customer service. This "ultimate competitive weapon" can streamline the sales process, target the right customers and dramatically eliminate downtime and waste. High-Impact Sales Force Automation is a hands-on guide to implementing the latest computer technology in sales and marketing departments. The author's unique background in both business and science provides a practical, yet in-depth perspective on sales force automation. And all with a sharp focus on the backbone of any business: the customer. This book is an excellent reference for corporate managers, sales professionals, organizational planners, marketing consultants and anyone interested in improving sales, customer service and quality control. Real-life business models and concrete examples make applying these concepts to any organization as simple as clicking on a mouse.
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Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.
Yes, you can access High-Impact Sales Force Automation by Glen Petersen in PDF and/or ePUB format, as well as other popular books in Business & Sales. We have over one million books available in our catalogue for you to explore.
Table of contents
- Cover
- Half Title
- Title Page
- Copyright Page
- Table of Contents
- Preface
- About the Author
- 1 A Strategic Perspective
- 2 The Changing Competitive Landscape
- 3 Organizational Models and Assumptions
- 4 The Sales Process
- 5 Integrating the Models: Delivering Value
- 6 A Conceptual Technology Model
- 7 Putting the Pieces Together
- 8 The Opportunity
- 9 Sales Management: The Forgotten Element
- 10 Sales Quality
- 11 A Methodology
- 12 Costs and Justification
- 13 Getting Started
- 14 The Role of Senior Management
- 15 Looking Ahead
- Bibliography
- Index