Shared Services as a New Organizational Form
eBook - PDF

Shared Services as a New Organizational Form

  1. 232 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Shared Services as a New Organizational Form

About this book

Organizations increasingly establish Shared Service Centers, either for transactional (administrative) or transformational (organizational change) purposes. Their popularity originates from a combination of efficiency gains and an increase in service quality, without giving up control of the organizational and technical arrangements. The belief is that shared services should maximize the advantages of centralized and decentralized delivery of business functions. The volume deals with sample questions, including: What do shared service models involve? What are the structural arrangements between shared services and the organizations? Which business processes can and/or should be shared? What are the structural differences between shared services in different business processes? This ASM volume intends to move towards more systematic research action. Five main theoretical priorities shape the content of the volume: conceptualizing shared services for different types of business processes, business strategy and shared services, shared services and performance, pluralism in organizing shared services, and governance of shared services in different types of organizations.

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Yes, you can access Shared Services as a New Organizational Form by Tanya Bondarouk in PDF and/or ePUB format, as well as other popular books in Business & Management. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Emerald Group Publishing Limited
Year
2014
Print ISBN
9781783505357
eBook ISBN
9781783505364
Topic
Business
Subtopic
Management
Index
Business

Table of contents

  1. Front Cover
  2. Shared Services as a New Organizational Form
  3. Copyright Page
  4. Contents
  5. List of Contributors
  6. Shared Services: New Opportunities for Research and Practice
  7. Chapter 1 Shared Service Centers: From Cost Savings to New Ways of Value Creation and Business Administration
  8. Chapter 2 Managing Boundaries Better: The Key to More Effective HR Shared Services
  9. Chapter 3 Shared Services — Standardization, Formalization, and Control: A Structured Literature Review
  10. Chapter 4 What is Shared Services?
  11. Chapter 5 Governance and Control of Shared Service Centers
  12. Chapter 6 Structuring Shared Services: Realizing SSC Benefits Through End-Users’ Usage of an HR Portal
  13. Chapter 7 A Knowledge Management Perspective to Shared Service Centers: A Case Study of a Finance SSC
  14. Chapter 8 Value Creation by Transactional Shared Service Centers: Mapping Capabilities
  15. Chapter 9 Interorganizational Shared Services: Creating Value across Organizational Boundaries