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SAPÂŽ Business ONE Implementation
Table of Contents
SAPÂŽ Business ONE Implementation
Credits
About the author
About the reviewers
Preface
What this book covers
Section 1 â SAP Express Implementation
Section 2 â Implementing SAP Business ONE in your own Company
What you need for this book
Who this book is for
Conventions
Reader feedback
Customer support
Errata
Piracy
Questions
1. Getting Ready to Implement SAP Business ONE
Setting the stage for the bookâhow does your business "tick"
Sales leads and follow-up
Delivery
Inventory
Warehouse
Service and support
Manufacturing
E-commerce
Industry
ROI and budget for your own system
What this chapter will cover
Toolbox for your business
Identify the problem areasâasking the right questions
Solutions for problem areasâpaper and pencil
Proven examplesâcase study
Fix Itâproject plan and tips
The case studyâwhy your company is like the "Lemonade Stand"
Start with a piece of paper
SAP Business ONEâa business engine
Introducing key terms and concepts
Real-time information instead of islands of data
Positioning SAP Business ONE against mySAPâAll-In-One and Business ByDesign
Real-world note
Business hell versus profitable growth
What is profitable growth
What is real time
Establish metricsâthe cost of no investment
Designing "metrics" for your own business
What is prototyping
The virtual enterprise
SAP 100-word definition of SAP Business ONE
Why projects fail?
Summary
2. SAP Business ONE Express Implementation Walk-through
Configuring a new SAP Business ONE company Lemonade Stand Inc.
Prerequisites for the case study
Options to configure a system quickly
The ad hoc prototyping method
Use a template database
Use an industry solution
Perform a thorough analysis
Problems with this simple example
Future way for SAP implementation
Your own project
The Lemonade Stand case study
Company Name
Database Name
Local Settings
Chart of Accounts
Base Language
Define Posting Periods
Walk-through configuration
Choose Company
Exchange Rates and Indexes
Company details and settings
Company details
What is the valuation method?
Essential configuration parameters
G/L Account Determination
Default payment terms for banking
Tax
Payment terms for customers and vendors
Setting the stock system
Getting ready for transactions
Business partners and marketing documents
Office integration
Don't rushâdetails will always catch up
Business partner master data
Add sales people
Item groups
Almost done
Sales stages
Entering master data
Transaction digestion
Summary
3. Reporting and Analysis: Getting Ready for Growth
Reporting architecture
Reporting requires a forward-looking vision
Real-time reporting
What is BIâbusiness intelligence?
The difference between data and information
User-defined fields
API programming and certified add-ons
How to create a UDF?
Adding a UDF to Marketing Documents
How can the new field be used for reporting?
Developing an efficient UDF concept
Components of a reporting strategy
Establishing the data collection framework for your project
Report delivery based on information requirements
SAP Business ONE reporting tools "hands-on"
SQL for managers
Using the Query Generator
Using the Query Wizard
Drag and relate
Alert system
XL Reporter and Crystal Reports
XL Reporter add-on
Summary
4. Creating a Project Plan using the SAP Accelerated Implementation Plan
Project management background
Let's define the goal
Project codename
Task lists
The limited resources
Progress reporting and controlling using checklists
Project management resources
Step-by-step SAP project plan preparation
Hands-on activity
How to speed things up?
The perfect project
The SAP procedural model
The big SAP "procedural model"
The SAP Accelerated Implementation Program
Project milestones based on the Implementation Blueprint
Phase 1: Handover from Evaluation
Handover
Kick-off meeting
Create a project binder
Hands-on againâstarting your implementation blueprint
Project binder and documents
Documents for tasks
Phase 1 documents
Phase 2 documents
Phase 3 documents
Phase 4 documents
Phase 5 documents
Project plan for Phase 1
Phase 2: Analysis and Design
Dividing the analysis into subjects
Project plan for Phase 2
Phase 3, 4, and 5: Installation and Customization, Handover, and Training
Project Plan for Phase 3
Project plan for Phase 4
Project plan for Phase 5
The project planâthe main outline
The project plan and issue log management
Summary
5. Business Process Analysis and SMBs
Being a business architect for your own SAP solution
Business process analysis is used for strategy
Business process analysis is used for requirements analysis
How to talk to your ERP system
Using business process analysis tools for your business
Time-lined organizational chart
"Lemonade Stand"âkey success factors
Defining your own "key success factors"
The Lemonade Stand strategy
Your own "strategy"
The Lemonade Stand "time-lined organizational chart"
Your own "time-lined organizational chart"
Painting a coherent picture from a set of yellow sticky notes
The "international language of ERP"
The EPC "Event-driven Process Chain" notation
What is a process?
Designing the "core processes" for your business
Sales process and distribution center core processes for the "Lemonade Stand"
Finalizing your own "core processes"
Project statusâwhere are we now?
Phase 1: Handover from Evaluation "Lemonade Stand"
Phase 1: Your project
Phase 2: Analysis and Design "Lemonade Stand"
Phase 2: Your project
Phase 2: Process analysis results "Lemonade Stand"
The sales process chart
The service call process chart
The purchase order process chart
The MRP
The warehouse process
Putting it all together for your own project
Phase 2 "Analysis and Design" completion
Solution architecture for "The Lemonade Stand"
Define authorizations and data ownership
Master data
Summary
6. Implementing an Integrated Sales Strategy
What you will learn about SAP Business ONE sales in this chapter
History of CRM
Positioning CRM in your company
Customer touch points
CRM is a strategy
Integrated information and data discipline for reporting
Defined workflow
Collaborative team work
Summarizing the success factors for a CRM strategy
The "360 +ONE" sales strategy
Implementing the 360 +ONE sales strategy with SAP Business ONE
Integrated sales workflow
Consistent workflowâsales stages
Sales opportunities
Sales stages
Sales quotation
Configuring alternative items
Configuring volume discounts
Collaboration activities
Sales opportunities and service calls
Summary of the SAP CRM workflow
Sales opportunity repo...