This textbook provides an in-depth introduction to the theoretical perspectives and methods of doing conversation analysis, an approach to the study of talk in interaction which grew out of the work of Garfinkel, Sacks, Schegloff, and Jefferson. This book is unique in that it provides comprehensive instruction in both interaction in ordinary conversations in everyday life as well as talk in institutional settings and a wide range of workplace and business interactions, while teaching both major research findings and how to conduct conversation analytic research.
The book is designed to be useful for students of linguistics, sociology, and communication studies, and is written in clear and accessible prose. The Companion Website provides additional resources for instructors, such as questions and data excerpts for tests and in class exercises, audio and video clips for transcription practice, and guides for instructors on a range of topics covered in the course.
eBook - PDF
An Introduction to Interaction
Understanding Talk in Formal and Informal Settings
- 369 pages
- English
- PDF
- Available on iOS & Android
eBook - PDF
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Table of contents
- FC
- Half title
- Also available from Bloomsbury
- Title
- Copyright
- Contents
- List of Figures and Tables
- Acknowledgments
- Part I THEORY, METHOD AND DATA FOR CONVERSATION ANALYSIS
- 1 Introduction to the Study of Conversation Analysis
- 2 Understanding Ethnomethodology
- 3 Understanding and Doing Conversation Analysis: Methodological Approach
- 4 Preparing the Data: Transcription Practices
- Part II HOW TALK WORKS: THE SOCIAL ORGANIZATION OF HUMAN ACTION
- 5 The Turn Taking System
- 6 Adjacency Pairs, Preference Organization, and Assessments
- 7 Sequential Organization : Interrogative Series, Insertion Sequences, Side Sequences, and Pre-Se
- 8 Openings
- 9 Closings
- 10 Error Avoidance and Repair
- 11 Creating Topical Coherence
- 12 Story Telling and the Embodied Nature of Face-to-face interaction
- 13 Referring to Persons
- Part III TECHNOLOGICALLY MEDIATED INTERACTION: WORK DONE THROUGH AND WITH TECHNOLOGY
- 14 Routine Service Calls: Emergency Calls to the Police
- 15 Problematic Emergency Service Calls
- 16 Technological Transformations and Talk on the Telephone
- 17 Air Traffic Communication
- Part IV TALK IN MEDICAL SETTINGS
- 18 Doctor/Patient Communication and the Delivery of Bad News
- 19 The Primary Care Consultation : Diagnostic Interviews and Medical Advice
- Part V TALK IN LEGAL SETTINGS
- 20 Trials and Other Public Legal Proceedings
- 21 Behind the Scenes Interrogations in Institutional Context
- 22 Talk in Mediation Sessions
- Part VI TALK IN BROADCAST MEDIA
- 23 Television News Interviews
- 24 Call-in Talk Shows on Radio and Television
- Part VII TALK IN BUSINESS SETTINGS
- 25 Talk in Business Contexts: Doing Customer Service
- 26 Talk in Business Contexts: Meetings, Interviews, and Performance Appraisals
- 27 Conclusions
- References
- Index
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Yes, you can access An Introduction to Interaction by Angela Cora Garcia in PDF and/or ePUB format, as well as other popular books in Languages & Linguistics & Sociolinguistics. We have over 1.5 million books available in our catalogue for you to explore.