An Introduction to Interaction
eBook - PDF

An Introduction to Interaction

Understanding Talk in Formal and Informal Settings

  1. 288 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

An Introduction to Interaction

Understanding Talk in Formal and Informal Settings

About this book

This textbook provides an in-depth introduction to the theoretical perspectives and methods of doing conversation analysis, an approach to the study of talk in interaction which grew out of the work of Garfinkel, Sacks, Schegloff, and Jefferson. This book is unique in that it provides comprehensive instruction in both interaction in ordinary conversations in everyday life as well as talk in institutional settings and a wide range of workplace and business interactions, while teaching both major research findings and how to conduct conversation analytic research. The book is designed to be useful for students of linguistics, sociology, and communication studies, and is written in clear and accessible prose. The Companion Website provides additional resources for instructors, such as questions and data excerpts for tests and in class exercises, audio and video clips for transcription practice, and guides for instructors on a range of topics covered in the course.

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Yes, you can access An Introduction to Interaction by Angela Cora Garcia in PDF and/or ePUB format, as well as other popular books in Languages & Linguistics & Sociolinguistics. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. FC
  2. Half title
  3. Also available from Bloomsbury
  4. Title
  5. Copyright
  6. Contents
  7. List of Figures and Tables
  8. Acknowledgments
  9. Part I THEORY, METHOD AND DATA FOR CONVERSATION ANALYSIS
  10. 1 Introduction to the Study of Conversation Analysis
  11. 2 Understanding Ethnomethodology
  12. 3 Understanding and Doing Conversation Analysis: Methodological Approach
  13. 4 Preparing the Data: Transcription Practices
  14. Part II HOW TALK WORKS: THE SOCIAL ORGANIZATION OF HUMAN ACTION
  15. 5 The Turn Taking System
  16. 6 Adjacency Pairs, Preference Organization, and Assessments
  17. 7 Sequential Organization : Interrogative Series, Insertion Sequences, Side Sequences, and Pre-Se
  18. 8 Openings
  19. 9 Closings
  20. 10 Error Avoidance and Repair
  21. 11 Creating Topical Coherence
  22. 12 Story Telling and the Embodied Nature of Face-to-face interaction
  23. 13 Referring to Persons
  24. Part III TECHNOLOGICALLY MEDIATED INTERACTION: WORK DONE THROUGH AND WITH TECHNOLOGY
  25. 14 Routine Service Calls: Emergency Calls to the Police
  26. 15 Problematic Emergency Service Calls
  27. 16 Technological Transformations and Talk on the Telephone
  28. 17 Air Traffic Communication
  29. Part IV TALK IN MEDICAL SETTINGS
  30. 18 Doctor/Patient Communication and the Delivery of Bad News
  31. 19 The Primary Care Consultation : Diagnostic Interviews and Medical Advice
  32. Part V TALK IN LEGAL SETTINGS
  33. 20 Trials and Other Public Legal Proceedings
  34. 21 Behind the Scenes Interrogations in Institutional Context
  35. 22 Talk in Mediation Sessions
  36. Part VI TALK IN BROADCAST MEDIA
  37. 23 Television News Interviews
  38. 24 Call-in Talk Shows on Radio and Television
  39. Part VII TALK IN BUSINESS SETTINGS
  40. 25 Talk in Business Contexts: Doing Customer Service
  41. 26 Talk in Business Contexts: Meetings, Interviews, and Performance Appraisals
  42. 27 Conclusions
  43. References
  44. Index