
Pitfalls of Corporate Leadership
Crises of Management and Culture
- English
- ePUB (mobile friendly)
- Available on iOS & Android
About this book
Our nation is still reeling from the 346 fatalities suffered on two flights of the Boeing 737 MAX 8 planes, the first in May 2017 and the second in March 2019. These are just one of the series of costly and deadly consequences of defective products described in this book. Besides the Boeing 737 planes, the examples of bad products include automobiles, electrical energy networks, pipelines, bridges and other large structures, banks, drinkable water, and financial services. While the immediate or proximate causes of the disasters have been bad design or bad production, the root or underlying causes have been bad corporate management and business cultures caused by corporate leaders. 
The final five chapters provide short essays on product design, production, quality control, management, and culture and what the leaders of our private companies and government agencies might do to reduce the pitfalls that have led to so many defective products and their dire consequences.
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Information
Table of contents
- Cover
- Title Page
- Copyright
- Other Books by the Author
- Dedication
- Table of Contents
- Preface
- Chapter 1: A Management Concept of Quality
- Chapter 2: Automobiles for a Changing World
- Chapter 3: GM’s Defective Ignition Switch
- Chapter 4: Volkswagen’s Toxic Diesel Exhausts
- Chapter 5: Takata’s Exploding Airbags
- Chapter 6: Boeing’s 737 MAX Disaster
- Chapter 7: Bridges
- Chapter 8: Replacing the Eastern Span of the Bay Bridge
- Chapter 9: Other Major Structures
- Chapter 10: Wells Fargo Bank’s Accounts Scandal
- Chapter 11: Enron’s Energy Scandal
- Chapter 12: PG&E and Its Exploding Gas Line
- Chapter 13: PG&E and California Wildfires
- Chapter 14: Flint City’s Water Crisis
- Chapter 15: Quality of Design
- Chapter 16: Quality of Production
- Chapter 17: Quality Assurance
- Chapter 18: Quality of Management
- Chapter 19: Quality of Culture
- Bibliography
- References and Citations