Library Services for Online Patrons
eBook - ePub

Library Services for Online Patrons

A Manual for Facilitating Access, Learning, and Engagement

  1. 212 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Library Services for Online Patrons

A Manual for Facilitating Access, Learning, and Engagement

About this book

This practical and holistic approach to offering library resources and services to online patrons addresses multiple areas of service to online patrons, including reference, instruction, access, and marketing. Academic libraries are wonderful resources for university students and faculty on campus, and public libraries thrive on providing targeted in-person services such as storytime, makerspaces, and adult programming. It can be easy, however, to forget about the large population of students, faculty, and community members who access library resources and use library services remotely. Library Services for Online Patrons reaches out to patrons who are not—or not always—located on campus or who seldom—if ever—visit libraries' physical facilities and who may not be aware of or able to equitably use library services. The authors focus on ways to organize library resources using principles of design and to cater library services to the specific needs of online students, faculty, and community members. They also address how to effectively target marketing to the online population and how to collaborate with campus and community stakeholders who work directly with them.

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Information

Publisher
Libraries Unlimited
Year
2019
Edition
1
eBook ISBN
9798216111450
Topic
Lingue e linguistica
Subtopic
Didattica inclusiva

Table of contents

  1. Cover
  2. Half Title
  3. Title
  4. Copyright
  5. Contents
  6. Introduction
  7. Chapter One Taking Stock of Your Library
  8. Chapter Two Learn about Your Patrons and Set Goals to Serve Them
  9. Chapter Three Inclusive Design
  10. Chapter Four Reference for Online Patrons
  11. Chapter Five Instruction for Online Patrons
  12. Chapter Six Embedded Librarianship
  13. Chapter Seven Relationship Building
  14. Chapter Eight Marketing Services for Online Users
  15. Chapter Nine Advocating for Your Online Users
  16. Chapter Ten Online Access to Public Library Services
  17. Conclusion
  18. Appendix: Additional Resources
  19. Glossary
  20. References
  21. About the Editors and Contributors
  22. Index

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Yes, you can access Library Services for Online Patrons by Joelle E. Pitts, Laura Bonella, Jason M. Coleman, Adam Wathen, Joelle E. Pitts,Laura Bonella,Jason M. Coleman,Adam Wathen in PDF and/or ePUB format, as well as other popular books in Lingue e linguistica & Didattica inclusiva. We have over 1.5 million books available in our catalogue for you to explore.