misLeading Indicators
eBook - ePub

misLeading Indicators

How to Reliably Measure Your Business

  1. 304 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

misLeading Indicators

How to Reliably Measure Your Business

About this book

This book reveals the hidden and potentially misleading nature of measurements, empowering readers to avoid making critical business decisions that are harmful, unreasonable, unwarranted, or plain wrong. Decision makers in business and government are more reliant than ever on measurements, such as business performance indicators, bond ratings, Six-Sigma indicators, stock ratings, opinion polls, and market research. Yet many popular statistical and business books and courses relating to measurement are based on flawed principles, leading managers to the wrong conclusions—and ultimately, the wrong decisions. misLeading Indicators: How to Reliably Measure Your Business provides something unique and invaluable: trustworthy tools for judging measurements. Each chapter illustrates the four key principles for reliable measurements: sufficient background information, accuracy and precision, reasonable inferences, and reality checks in different situations. After the three fundamental methods of measuring are defined, the authors expand to the application and interpretation of measurements in specific areas, including business performance, risk management, process, control, finance, and economics. This book supplies essential information for managers in business and government who depend on accurate information to run their organizations, as well as the consultants who advise them.

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Yes, you can access misLeading Indicators by Philip Green,George Gabor in PDF and/or ePUB format, as well as other popular books in Business & Business Development. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Praeger
Year
2012
Print ISBN
9780313395956
eBook ISBN
9798216118190
Edition
1

Table of contents

  1. Cover
  2. Title
  3. Copyright
  4. Dedication
  5. Contents
  6. Preface
  7. Acknowledgments
  8. One: What Indicators Indicate
  9. Two: Counting, Recounting, and Miscounting
  10. Three: Measuring Accurately with Instruments
  11. Four: Rating, Scoring, and Ranking Reliably
  12. Five: How People React to Measurements
  13. Six: Why Performance Dashboards Mislead
  14. Seven: Focusing Employees with Measurements
  15. Eight: Going Against the Flow: Navigating Changing Data Streams
  16. Nine: How Averages Distort Indicators
  17. Ten: Opposing Views: Are You Being Misled?
  18. Eleven: Misleading Ourselves with Measurements of Risk
  19. Notes
  20. Bibliography
  21. Index