Underserved Patrons in University Libraries

Assisting Students Facing Trauma, Abuse, and Discrimination

Julia C. Skinner, Melissa Gross, Julia C. Skinner, Melissa Gross

• Publisher: Libraries Unlimited
• Year: 2021
• Edition: 1
• eBook ISBN:
  9798216159018
• Topic: Languages & Linguistics
• Subtopic: Education Counseling
• Index: Languages & Linguistics

This practical and research-based volume focuses on how libraries can meet the needs of underserved patrons in college and university libraries, with an emphasis on those facing trauma, abuse, and discrimination. While university libraries strive to meet the needs of all students, some groups have traditionally been overlooked. This volume engages with those underserved populations on college campuses, with an emphasis on those facing trauma, abuse, and discrimination. It brings a variety of authorial voices to discuss different aspects of that service and to share current research related to underserved populations in libraries. This combination supports research in LIS and beyond while offering concrete ways for service providers to make a difference in the lives of their patrons. Editors Skinner and Gross have both conducted extensive research in ethically meeting patron needs. They and their contributors are keenly aware of the complex and interwoven considerations that inform such service, such as patron desire for confidentiality accompanied by an urgent need for assistance. This volume is committed to sharing diverse voices in the field and to exploring the interrelationship between theoretical findings and practical applications—all in the service of underserved patrons.

Table of contents

• Cover
• Title Page
• Copyright
• Dedication
• Contents
• Foreword
• Introduction
• Chapter 1: “Have the Library Brought to You”: Embedded Librarianship as Intentional Strategy to Support Underserved Patrons
• Chapter 2: ESL Club Newsletter Contributes to Inclusiveness on Campus
• Chapter 3: (Re)Connecting Adult Students to the Community College Library: Developing a Social Justice and Equity-Oriented Liaising Program to Support Returning Adult Students
• Chapter 4: The Ivory Tower’s Gray Library: Evaluating Services for Older Adult Students in Academic Libraries
• Chapter 5: Supporting Veterans and Military-Affiliated Families in an Academic Library
• Chapter 6: Academic Librarian Engagement against Campus Sexual Violence
• Chapter 7: Bringing Trauma-Informed Practices to Underserved Patrons at University Libraries
• Chapter 8: Assisting Students Attending School after or during Incarceration
• Chapter 9: Academic Libraries Supporting Students Experiencing Homelessness and Housing and Basic Needs Insecurity
• Chapter 10: Academic Library Services and Communication with Patrons with Communication Disorders
• Chapter 11: Information Services for Students with Anxiety Disorders and Depression
• Chapter 12: Secrecy, Avoidance, Shame, and Misunderstanding: Where University Libraries Are Struggling to Support Mentally Ill Students and Opportunities for Change
• Chapter 13: How Interpersonal Violence Impacts Our Patrons, Our Library, Our Campus
• Conclusion: Beyond Theory and Practice: New Directions for Research and Service
• About the Contributors
• Index