
Shut Up and Say Something
Business Communication Strategies to Overcome Challenges and Influence Listeners
- 280 pages
- English
- PDF
- Available on iOS & Android
Shut Up and Say Something
Business Communication Strategies to Overcome Challenges and Influence Listeners
About this book
For business people looking to get results and up their income, this book divulges no-nonsense strategies that can turn anyone into a powerful speaker who can overcome challenges and influence the right listeners. In today's high-tech world, there are more ways than ever before to communicate: email, text messaging, voicemails, blogs, tweets, video conference calls, and remote meetings. But one thing is still exactly the same as in the old days: there are effective and ineffective ways to express yourself. All business professionals need to know how to communicate clearly, concisely, and passionately if they want their intended message to impact others. Shut Up and Say Something shows readers how to convincingly communicate their expertise in any business situation. This book demonstrates how to condense complicated concepts, minimize communication mistakes, avoid misinterpretation, convey vision, and quickly influence decision makers. Strategies for expressing yourself succinctly and clearly, dodging "loaded" questions, thinking fast on your feet, humanizing inscrutable information, and using humor to engage an audience are examples of the topics covered. The importance of prioritizing outcomes is emphasized throughout the book.
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Information
Table of contents
- Cover
- Contents
- Author’s Note
- Acknowledgments
- Introduction
- Chapter 1 Zip It
- Chapter 2 You're On
- Chapter 3 X-ray Vision
- Chapter 4 What's the Story?
- Chapter 5 Visual Overload
- Chapter 6 Understand Your Audience
- Chapter 7 Talk to Your Grandmother
- Chapter 8 So What?
- Chapter 9 Reality Check
- Chapter 10 Queasy Times
- Chapter 11 Political Lessons
- Chapter 12 Owning Media Interviews
- Chapter 13 No Presence
- Chapter 14 Managing Messages
- Chapter 15 Likeable Leadership Lessons
- Chapter 16 Keepers and Catchy Phrases
- Chapter 17 Just a Meeting
- Chapter 18 Internationally Speaking
- Chapter 19 Hug Me
- Chapter 20 Gut Check
- Chapter 21 Fire Away
- Chapter 22 Electronic Engagement
- Chapter 23 DOODY Principle
- Chapter 24 Communicating Change
- Chapter 25 Big No-Nos
- Chapter 26 Approachable Attitudes
- Appendix A: Quick Tip Resources
- Appendix B: Recommended Reading
- Index