Crash Course in Technology Planning

Christopher D. Brown

• Publisher: Libraries Unlimited
• Year: 2016
• Edition: 1
• eBook ISBN:
  9781440850615
• Topic: Languages & Linguistics
• Subtopic: Library & Information Science
• Index: Languages & Linguistics

This easy-to-use primer will empower anyone—even those with no IT background—to face the challenge of adding one or more technologies to library services or maintaining existing technologies. Most of the public libraries in the United States are operating on tight budgets without allocation for IT personnel; in school libraries, the librarian often takes on the lion's share of IT responsibility. This book is an invaluable guide for library staff members who are put in the position of maintaining their own networks and computers with very little training or support. Authored by an assistant library director with years of firsthand experience working as a solo IT manager within public libraries, this guide provides practical information about overcoming the unique challenges of managing IT in a smaller organization, juggling multiple job roles, being limited by a restrictive budget, and working directly with the public. Crash Course in Technology Planning addresses a wide variety of IT topics in the library sphere, providing information in a logical manner and order. It begins with an explanation of triaging existing IT issues, then moves into diagnosing and repairing both individual PCs as well as the library Local Area Network (LAN). The following chapters cover other important topics, such as the best way to inventory computers and equipment, how to budget for and procure new equipment, and recommended ways for an IT layperson to set and achieve goals.

Table of contents

• Cover
• Half Title
• Title
• Copyright
• Contents
• Acknowledgments
• Chapter 1—Introduction
• Chapter 2—Set Yourself Up for Success
• Chapter 3—Triage
• Chapter 4—Troubleshooting the Individual Computer
• Chapter 5—Mobile Devices
• Chapter 6—Your Software Arsenal
• Chapter 7—Inventory
• Chapter 8—Networks and Networking
• Chapter 9—Networks, Servers, Clients, and Addressing Servers and Clients
• Chapter 10—A Short Primer on Electricity
• Chapter 11—Maintaining Your Machines
• Chapter 12—Procurement
• Chapter 13—The Value of Sales Representatives
• Chapter 14—Future Planning and Goal Setting
• Chapter 15—Dealing with the Public 101: Understanding Technology Literacy
• Chapter 16—Dealing with the Public 102: Managing Your Own Superhero Status
• Chapter 17—Conclusion
• Glossary
• Index