Assessing Information Needs
eBook - PDF

Assessing Information Needs

Managing Transformative Library Services

  1. 224 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Assessing Information Needs

Managing Transformative Library Services

About this book

Based on a tested model for community analysis, this book offers a guide to the management of client-centered transformative information services that can be applied in any type of library or information agency. Knowing a community enables library and information professionals to prioritize the community's information needs and design appropriate services for them. Assessing Information Needs: Managing Transformative Library Services was written to provide the rationale for community analysis, a model for gathering community data, and a process for analyzing data and applying it to the management of an information agency. The book explains why information professionals should customize services, as well as the "how to" of collecting data. A model for gathering community information is described, applied, and demonstrated through a case study. The book then shows how such information is interpreted and used to plan information services that are transformative for individuals and groups in the case-study community, providing lessons that readers can use with their own institutions. Rooted in a philosophy of customer service, the method presented here is perfect for public, school, academic, and special libraries or other types of information agencies.

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Yes, you can access Assessing Information Needs by Robert J. Grover Professor Emeritus,Roger C. Greer,John Agada in PDF and/or ePUB format, as well as other popular books in Languages & Linguistics & Library & Information Science. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Title
  3. Copyright
  4. Contents
  5. Acknowledgments
  6. 1. Introduction
  7. 2. Libraries in Society—Past and Present
  8. 3. Knowledge Systems in Society
  9. 4. The Theoretical Framework for Community Analysis
  10. 5. Gathering Data for Decision-Making
  11. 6. The Information Needs of Individuals
  12. 7. Studying the Information Needs of Groups
  13. 8. Studying the Information Needs of Agencies
  14. 9. Lifestyles
  15. 10. Implementing a Community Analysis
  16. 11. Extrapolating Meaning from Community Analysis Data
  17. 12. Planning Information Services
  18. 13. Issues in Implementation
  19. Appendix A: Educational Attainment for the Six Communities
  20. Appendix B: Brighton Businesses by Category
  21. Appendix C: Brighton’s History
  22. Appendix D: Case Study Chronology
  23. Appendix E: Case Study Survey Questions
  24. Selected Bibliography
  25. Index
  26. About the Authors