Health Services Management: A Case Study Approach, Twelfth Edition
Ann Scheck McAlearney, Anthony R. Kovner
- 464 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Health Services Management: A Case Study Approach, Twelfth Edition
Ann Scheck McAlearney, Anthony R. Kovner
About This Book
Health Services Management: A Case Study Approach provides an overview of management and organizational behavior theory by inviting readers to analyze and respond to common managerial predicaments. The book includes a mix of vignette-style and data-driven cases, each of which enables readers to hone their management skills by navigating challenges that, just as in real life, do not have a single "right" answer.
This 12th edition contains 54 cases, 18 of which are new and address timely issues such as the following:
Managing virtual team membersConfronting racism and disparities in careLaunching diversity, equity, and inclusion initiativesAdapting to crises such as the COVID-19 pandemicSustaining a population health improvement programAddressing employee burnout and turnover
This updated edition arranges its cases into five parts: one section focusing on the fundamentals of becoming a healthcare manager and four sections highlighting values and culture, organizational focus, performance evaluation, and authority and responsibility. Each part begins with a discussion of the management theories and principles that are presented in the ensuing cases.