eBook - ePub

Consumer-Centric Healthcare: Opportunities and Challenges for Providers

Name: Consumer-Centric Healthcare: Opportunities and Challenges for Providers
Author: Lindsey P. Jarrell,Colin B Konschak

Lindsey P. Jarrell,

Colin B Konschak,

218 pages
English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

Consumer-Centric Healthcare: Opportunities and Challenges for Providers

Lindsey P. Jarrell,

Colin B Konschak,

About this book

Patients are not passive recipients of care. They are active customers. And successful healthcare providers understand that the customer is king.

Consumer-Centric Healthcare: Opportunities and Challenges for Providers  is an easy-to-follow blueprint for understanding and adapting to consumerism. Each chapter explores key trends and outlines the implications for your organization. The authors focus on growth opportunities and provide the resources you need to start implementing change.

The book is filled with practical strategies, examples from leading organizations, tips and insights, web links, and suggestions for further reading.

Topics explored include:

Patients' desires and expectationsProvider transparencyThe role of information technologyPersonal health recordsConsumer-directed health plansConvenience care and boutique medicineTelemedicineGlobal and regional medical tourismThe impact of social mediaDirect marketing to consumers

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Yes, you can access Consumer-Centric Healthcare: Opportunities and Challenges for Providers by Lindsey P. Jarrell,Colin B Konschak in PDF and/or ePUB format, as well as other popular books in Medicine & Public Health, Administration & Care. We have over one million books available in our catalogue for you to explore.