Troubleshooting Citrix XenDesktop®
eBook - ePub

Troubleshooting Citrix XenDesktop®

Gurpinder Singh

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eBook - ePub

Troubleshooting Citrix XenDesktop®

Gurpinder Singh

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About This Book

The ultimate troubleshooting guide for clear, concise, and real-world solutions to a wide range of common Citrix XenDesktop problemsAbout This Book• Explore the XenDesktop architecture and work with various troubleshooting tools that every Citrix admin should know about• Discover how to troubleshoot performance, VDA registration, and NetScaler integration issues• A fast-paced troubleshooting guide to help you identify and resolve any kind of problem you might face while working with Citrix XenDesktopWho This Book Is ForTroubleshooting Citrix XenDesktop is targeted at Citrix Administrators or Citrix Engineers who are working on Xendesktop and want to learn tips and techniques required to deal with the issues they face in their day-to-day life. A working knowledge of core elements and concepts of Xendesktop would be an added advantage.What You Will Learn• Solve VDA registration problems and Citrix session launch difficulties• Identify and resolve XenDesktop service issues• Troubleshoot performance issues related to the XenDesktop architecture• Work around common printing issues• Understand the Citrix XenDesktop HDX policies and deal with the HDX MediaStream challenges• Resolve the common MCS and PVS configuration issues in your XenDesktop environment• Find solutions to some general issues that have been identified and recorded by Citrix in their database that every administrator must be aware ofIn DetailIn today's world, many organizations have decided to move to secure and stable VDI platforms to benefit their organization to meet their security needs. To meet an organization's requirements, Citrix XenDesktop serves as the best desktop virtualization solution available, providing the optimum user experience.Troubleshooting Citrix XenDesktop is a single resource guide that will help you dig deep into all the technical issues you encounter to resolve them using an autonomous and well-defined approach.The book starts by walking you through the XenDesktop architecture and the troubleshooting toolkit for Citrix XenDesktop. The subsequent chapters will help you identify possible causes of various types of Citrix XenDesktop problems that may arise while installing, configuring, or troubleshooting day-to-day problems. You will also be dealing with the most common and important VDA registration problems that you might often face while working with the XenDesktop product suite. Additionally, you will resolve issues that arise while launching Citrix sessions, troubleshoot performance issues, and learn how to integrate Citrix NetScaler with your XenDesktop environment.Style and approachThis book is an easy-to-follow troubleshooting guide with real-world examples of resolving XenDesktop issues. Each chapter is focused on a specific troubleshooting area, giving you the time to learn about and apply relevant tools and practices to troubleshoot the problems using a systematic approach.

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Information

Year
2015
ISBN
9781785283604
Edition
1

Troubleshooting Citrix XenDesktop®


Table of Contents

Troubleshooting Citrix XenDesktop®
Notice
Credits
About the Author
About the Reviewers
www.PacktPub.com
Support files, eBooks, discount offers, and more
Why subscribe?
Free access for Packt account holders
Instant updates on new Packt books
Preface
What this book covers
What you need for this book
Who this book is for
Conventions
Reader feedback
Customer support
Downloading the example code
Errata
Piracy
Questions
1. Getting Started – Understanding Citrix XenDesktop® and its Architecture
Desktop virtualization
Hosted Shared Desktops (HSD) versus Hosted Virtual Desktops (HVD)
The Citrix FlexCast® delivery technology
The modular framework architecture
XenDesktop® and its architectural components
MCS versus PVS™
What's new in XenDesktop® 7.x?
Summary
2. Troubleshooting Toolkit for Citrix XenDesktop®
Citrix Studio (Desktop Studio)
The Director console (Desktop Director)
The Filters view
The Trends view
CDFControl
Configuring logging for XenDesktop®
Perfmon and Procmon
Configuring Perfmon
Configuring Procmon
Procmon log data
Case study – troubleshooting slow logons with Procmon
HDX™ Monitor
Citrix Scout
Configuring and running Citrix Scout
Citrix Quick Launch
Print Detective
StressPrinters
Using StressPrinters
XenDesktop® Site Checker
XDPing
XDDBDiag
Xperf or Windows Performance Recorder
Using Windows Performance Recorder (WPR)
Advanced recording
Reading a trace
The System Activity graph
The Computation graph
The Storage graph
The Memory graph
Wireshark
The PowerShell SDK for XenDesktop®
Checking controller services
Checking the DB version
Checking the desktop machine details
Managing identity pools
Disconnect/logoff settings for desktops
Summary
3. Getting Around Installation Issues
Prerequisites
Dealing with prerequisite issues
Overcoming database service account issues
Taming licensing issues
Site creation issues
Insufficient database permissions
Hypervisor connection permissions
Domain permissions
Incorrect configuration for storage pools
Summary
4. Overcoming VDA Registration Problems
Getting familiar with the VDA registration process
Starting with the basics – the event viewer
Firewall configuration
Troubleshooting DNS resolution issues
Scenario – VDA is not able to reach the Delivery Controller
Overcoming time synchronization issues
Conquering domain membership problems
Multiple network adapters
Service principal name
Surpassing DDC FQDN issues
Local group policies and VDA communication
Solving .NET framework exceptions
A basic troubleshooting flowchart
Troubleshooting using the VDA and Broker Service logs and other tools
Summary
5. Conquering Citrix Session Launch Difficulties
Getting familiar with the VDA launch process
Basic troubleshooting with Citrix Director
Common XenDesktop® launch issues
Overcoming Citrix StoreFront™ port mapping issues
Analyzing logs
Summary
6. Surpassing XenDesktop® Service Issues
Understanding the XenDesktop® service architecture
Enabling service logs
Surpassing database account credential issues
Active Directory integration
Using PowerShell to check the status of services
Summary
7. Troubleshooting Performance
Getting a grip on the performance parameters
Understanding sizing requirements
The assessment phase
The design phase
The deployment phase
Capturing performance data
Performance Monitor
QSlice or Process Monitor
Xperf or Windows Performance Analyzer
Case study – troubleshooting a slow logon
Summary
8. Solving Printing Issues
Understanding the printing setup
Provisioning printers
Session printers
Print driver management
Automatic installation
Manual installation
Citrix Universal Print Driver
Vendor-specific print drivers
Citrix Universal Print Server
Citrix printing policies
Auto-create client printers
Auto-create generic universal printer
Client printer names
Direct connections to print servers
Printer mapping and driver compatibility
Printer properties retention
Retain and restore client printers
Automatic installation of in-box drivers
Universal driver preference
Universal Print Driver usage
Universal printing EMF processing mode
Universal printing image compression limit
Universal printer optimization defaults
Universal printing preview preference
Exploring the XenDesktop® printing registry settings
Using Print Detective and StressPrinters
Summary
9. Getting the Better of HDX™ MediaStream Challenges
Understanding the HDX™ display modes
Desktop Composition Redirection
H.264-enhanced SuperCodec
The legacy graphics mode
HDX™ policies and their impact on user experience
Desktop Composition graphics quality
Desktop Composition Redirection
Enhanced Desktop Experience
Display memory limit
Dynamic windows preview
Image caching
Legacy graphics mode
Maximum allowed color depth
Notify user when display mode is degraded
Persistent cache threshold
Queuing and tossing
Extra color compression
Extra...

Table of contents