Inside Outsourcing

How Remote Work, Offshoring and Global Employment Is Changing the World

Derek Gallimore

• Publisher: Outsource Accelerator
• Year: 2022
• Print ISBN: 9781739623005
• eBook ISBN: 9781739623012
• Topic: Negocios y empresa
• Subtopic: Operaciones

OUTSOURCING IS THE BAD BOY OF BUSINESS, blamed for poor quality, unethical salaries, inhumane conditions, and even the ruination of industrialized economies. Yet, Apple, Google, JP Morgan, and almost every Fortune 500 company outsources, and the industry is growing at breakneck speed.

Hiring an offshore team can save a company 70% on its staffing costs and offer previously unimaginable access to a near-infinite pool of 2 billion highly qualified professionals. It's a game changing proposition for businesses.

Globalization and technology are connecting the world's 8 billion people into one single online economy. For three decades, the outsourcing industry was a sleeping giant, generating $200 billion annually, and employing tens of millions of people, but mostly invisible to the traditional economy.

Now, the giant is waking. Only recently has outsourcing become an option for small and medium-sized businesses. Previously, due to technological limitations, it was the exclusive domain of the big multinational conglomerates. Many smaller businesses have now heard of offshoring, but few really understand its full potential or how it can be applied to their company.

What does outsourcing really mean for the typical business, entrepreneur, or manager? Should they embrace this movement or run from it? Is outsourcing really the devil incarnate or a misunderstood force for good? Will it cause the downfall of economic stability in the West or catalyze humanity's next step-change in prosperity and innovation?

Inside Outsourcing takes a deep dive into the origin of outsourcing, its current state, and likely future. It explores the high-level concept, drills down into the mechanics, offers clear insights for its practical application, and provides actionable advice for businesses of all sizes exploring its potential.

This book is a must-read if you don't want to miss this game-changing opportunity.

Table of contents

• Title Page
• Contents
• Introduction
• Part 1
• 1.1 - Evolution of Business
• 1.2-Workforce Mobility
• 1.3 - Cooperation & Collaboration
• 1.4-Outsourcing In Concept
• 1.5-Global Workforce
• Part 2
• 2.1 - Employment
• 2.2-Constant Change
• 2.3 - SMEs and Business
• 2.4-The Outsourcing Firms
• 2.5 - How Much Should I Pay?
• 2.6 - About Virtual Assistants
• Part 3
• 3.1 - The Bad Boy of Business
• 3.2 - Criticisms of Outsourcing
• 3.3-Outsourcing Benefits
• Part 4
• Laying Out the Framework
• Part 4.1
• 4.1.1 - Building A Framework
• 4.1.2-Creating Structure
• 4.1.3 - Outsourcing Requirements
• Part 4.2
• 4.2.1 - Ways To Outsource
• 4.2.2 - Outsourcing Service Models
• 4.2.3-Contracts and Service Level Agreements
• 4.2.4-Inquire, Negotiate, Hire!
• Part 4.3
• 4.3.1-Key Performance Indicators
• 4.3.2-Staff Onboarding
• 4.3.3-Developing Talent
• Part 4.4
• 4.4.1-Becoming a Great Boss
• 4.4.2-Key Cultural Differences
• 4.4.3 - Reward and Recognition
• 4.4.4 - Gamification
• Epilogue
• About the Author