The Field Guide to Rapid Process Improvement Workshops in Healthcare
eBook - ePub

The Field Guide to Rapid Process Improvement Workshops in Healthcare

Applying Lean to Improve Quality and Patient Experience

  1. 120 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

The Field Guide to Rapid Process Improvement Workshops in Healthcare

Applying Lean to Improve Quality and Patient Experience

About this book

This book takes the reader through the process to plan, deliver, and follow-up a weeklong Lean Quality Improvement event, usually termed a 'Rapid Improvement Event' or 'Rapid Process Improvement Workshop (RPIW).' Drawing on the experience of conducting over 100 of these workshops, the book gives readers the information to plan and run their own event. It describes how RPIWs fit in to wider improvement processes and how the reader can maximize these processes in their own organization.

These weeklong improvement events are popular in health and social care, but there are no textbooks available to support them. There are several books that describe the use of shorter Kaizen events in health care, but none that describe the process of delivering weeklong events. The events have a rhythm specific to the one-week format, and the book seeks to help people to make use of best practice and to avoid common problems.

Based on the experiences of the authors, this book includes an introduction to Lean concepts linked to the relevant part of the process description; examples and templates of forms that can be used in workshops; and photographs of actual events.

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Yes, you can access The Field Guide to Rapid Process Improvement Workshops in Healthcare by Cameron Stark,Gavin Hookway,Gill McVicar,Hugo Van Woerden in PDF and/or ePUB format, as well as other popular books in Medicine & Management. We have over one million books available in our catalogue for you to explore.

Information

eBook ISBN
9780429665257
Subtopic
Management

Table of contents

  1. Cover
  2. Half-Title
  3. Title
  4. Copyright
  5. Dedication
  6. Contents
  7. Acknowledgements
  8. About the Authors
  9. Copies of Materials Used in the Book
  10. 1 Structure of the Book
  11. 2 Lean in Health and Social Care Services
  12. 3 Beginning an RPIW
  13. 4 Preparatory Work
  14. 5 Process Mapping with a Team
  15. 6 Planning Meetings
  16. 7 RPIW, Day Minus One
  17. 8 Day One
  18. 9 Day Two
  19. 10 Days Three and Four
  20. 11 Day Five
  21. 12 After the RPIW
  22. 13 Organisational Context
  23. 14 Conclusions
  24. Index