eBook - ePub
Stop Harming Customers
A Compliance Manifesto
David Silverman
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- 170 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
Stop Harming Customers
A Compliance Manifesto
David Silverman
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About This Book
Since the year 2000, banks have been fined almost a third of a trillion dollars. Yet, every year billions more are imposed. Why? This book explains why banks break the law (it's not just the money), explains the challenges facing Compliance functions, considers that the majority of financiers don't want to do wrong, and puts forth a proposal to stop banks from harming customers.
The lessons in this book are applicable to any business where profit motives can conflict with customer benefitâin short, every business. (And if you're interested in cryptocurrency, this book's for you too!)
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Topic
BetriebswirtschaftSubtopic
Wirtschaftsrecht