The Inquiring Organization
Tacit Knowledge, Conversation, and Knowledge Creation: Skills for 21st-Century Organizations
Catherine Kikoski, John Kikoski
- 208 pages
- English
- PDF
- Available on iOS & Android
The Inquiring Organization
Tacit Knowledge, Conversation, and Knowledge Creation: Skills for 21st-Century Organizations
Catherine Kikoski, John Kikoski
About This Book
This book provides the context and tools to create knowledge via a proven process of inquiry, questions, and conversation. It introduces the theoretical background to explain why, as well as the practical hands-on skills and processes to demonstrate how, to surface tacit knowledgeâthat which we know but which we have not yet made explicit in conversation, e.g., background, education, and experienceâand create new knowledge in collaboration with colleagues. In the information economy, knowledge is an asset and a currency. The creation of new knowledge, therefore, enhances an organization's position in the marketplace. How do we create new knowledge? We don't do it by learning what is already known. The learning organization is already passĂ©. Instead, we do it by inquirinq, which is a method of bringing tacit knowledge to the forefront of awareneness. The inquiring organization surfaces tacit knowledge, which is what its employees bring to the tableâtheir background, education, experience, character, and judgmentâand transforms that knowledge into new, explicit knowledge that can be transferred from one employee to another through conversation. That is true knowledge creation, and this book provides the tools, skills, techniques, and processes for executives and professionals in any field to accomplish this task in today's fluid environment.