
- 120 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
About this book
Ensuring Civility Online: Professional Etiquette in the Virtual Workplace provides a practical approach with clear guidelines for managing behavior in a virtual environment.
In a world of increasing self-expression and self-promotion, the practice of etiquette seems absent in many everyday encounters, Additionally, the constant connectivity offered by technology has led to a decline in interpersonal communication skills including empathy, civility, and common courtesy.
Despite the fact that technology has allowed for, and even promoted, the widespread growth of incivility, the main culprit behind rudeness remains human behavior. While numerous books about incivility are available, the focus of those publications is most often on the topic of incivility and not on the means to reduce or alleviate its presence.
Ensuring Civility Online: Professional Etiquette in the Virtual Workplace provides a practical approach with clear guidelines for managing behavior in a virtual environment. The concise content will be helpful to trainers, educators, managers, employees, students, conference planners, conference attendees, and any others attempting to navigate the virtual environment in a professional manner. This book will provide you with the knowledge and tools needed to conduct yourself professionally in any virtual setting.
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Information
Table of contents
- Cover
- Half-Title Page
- Title Page
- Copyright
- Description
- Contents
- Testimonials
- Acknowledgments
- Introduction
- Chapter 1 The Rise of Incivility
- Chapter 2 Workplace Incivility
- Chapter 3 Development of Virtual Environments
- Chapter 4 The Rise of the Virtual Workplace
- Chapter 5 Incivility: The “Nasty” Side of the Virtual Environment
- Chapter 6 Managing Incivility in Virtual Environments
- Checklists
- About the Author
- Index
- Backcover