eBook - PDF

RESOLUCIÓN DE CONFLICTOS EN LA EMPRESA

Name: RESOLUCIÓN DE CONFLICTOS EN LA EMPRESA
Author: Pérez Rodríguez, Mª Dolores

Pérez Rodríguez,

Mª Dolores,

288 pages
English
PDF
Available on iOS & Android

eBook - PDF

RESOLUCIÓN DE CONFLICTOS EN LA EMPRESA

Pérez Rodríguez,

Mª Dolores,

About this book

Resolución de Conflictos en la Empresa es una obra esencial que se adentra en el complejo mundo de la gestión de conflictos en el ámbito empresarial._x000d_Este libro se estructura en dos bloques clave. El primero, "Liderazgo y Resolución de Conflictos, " aborda desde las habilidades sociales y la motivación hasta la gestión y afrontamiento de conflictos, incluyendo estrategias de negociación. Este bloque proporciona una base sólida para el liderazgo efectivo en situaciones conflictivas._x000d_El segundo, "Resolución de Conflictos con el Cliente", se centra en la importancia de mantener relaciones positivas con los clientes. Examina el contacto con el cliente, la satisfacción postventa y la planificación de mejoras continuas en la calidad del servicio, elementos cruciales para el éxito empresarial.

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Yes, you can access RESOLUCIÓN DE CONFLICTOS EN LA EMPRESA by Pérez Rodríguez, Mª Dolores in PDF and/or ePUB format, as well as other popular books in Business & Management. We have over one million books available in our catalogue for you to explore.