Leading the Listening Organisation
eBook - ePub

Leading the Listening Organisation

Creating Organisations that Flourish

  1. 204 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Leading the Listening Organisation

Creating Organisations that Flourish

About this book

How organisations listen, learn, and adapt to their environment drives success and long-term sustainability. This book focuses on internal stakeholders and how employers can use the voice of their people to improve decision-making, innovation, and performance. It is about why listening to employees matters and how to do it well.

Leading the Listening Organisation reveals not just the practices and processes that underpin effective listening but also the leadership characteristics and mindsets necessary to create resilient organisations that feel fair to work in, where people want to speak up, and where new ideas can flourish. It is based on extensive international research with leaders across over 500 organisations before, during, and after the pandemic. The authors bring decades of international experience and expertise in communicating with employees across public, private, and third sector organisations. Rich in practical tools, processes, and working frameworks and brought to life with case studies and insights from leaders and communicators, this book provides a complete guide to understanding the barriers to, and implementation plans for, leading a listening organisation.

This comprehensive guide will resonate with leadership, internal communications, human resources, and organisational development professionals.

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Yes, you can access Leading the Listening Organisation by Mike Pounsford,Kevin Ruck,Howard Krais in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Routledge
Year
2023
Print ISBN
9781032433769
eBook ISBN
9781003835226
Edition
1

Table of contents

  1. Cover
  2. Endorsement Page
  3. Half Title
  4. Title Page
  5. Copyright Page
  6. Table of Contents
  7. About the Authors
  8. Acknowledgements
  9. Introduction
  10. 1 The advent of the listening age
  11. 2 Why listening matters
  12. 3 The barriers to effective listening
  13. 4 How to listen
  14. 5 Digital listening
  15. 6 Employee resource groups and activism
  16. 7 The role of leadership
  17. 8 Developing an employee listening climate
  18. 9 Leadership listening: A new approach for an era of uncertainty
  19. Index