eBook - ePub

An Education in Service Management

Name: An Education in Service Management
ISBN: 9781787784697

A guide to building a successful service management career and delivering organisational success

David Barrow,

265 pages
English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

An Education in Service Management

A guide to building a successful service management career and delivering organisational success

David Barrow,

About this book

An Education in Service Management – A guide to building a successful service management career and delivering organisational success

IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.

ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how:

Working in or with ITSM enables you to build a career that spans global industries, locations and sectors;
ITSM roles vary from service desk analyst to chief technology officer or consultant; and
As a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.

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Yes, you can access An Education in Service Management by David Barrow in PDF and/or ePUB format, as well as other popular books in Commerce & Leadership. We have over one million books available in our catalogue for you to explore.