Emerging Trends in Consumer Behaviour in the Service Sector
eBook - PDF

Emerging Trends in Consumer Behaviour in the Service Sector

  1. 256 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Emerging Trends in Consumer Behaviour in the Service Sector

About this book

ā€¢Provides fresh perspective on consumer behaviour post pandemic and in the light of current issues such as climate change, AI and wellness;ā€¢Packed with international case studies to contextualise the theory;ā€¢Looks at the challenges faced by the retail sectors and the post-pandemic consumer.Service industries have been impacted by factors such as artificial intelligence, sustainability and the recent pandemic. Studies reveal that post-pandemic, people's top priority is to travel to visit family, followed by leisure. Hospitality, tourism, and retail service providers have had to adapt to this new era and cater to consumers' needs. 'Emerging Trends in Consumer Behaviour in the Service Sector' offers a fresh and comprehensive perspective on current and innovative topics related to consumer preferences, attitudes, perceptions and reactions in service industries and delves into the impact of contemporary trends and emerging technology, by providing a holistic view on the future of the trends and behaviour within the service sector. It is divided into two sections: The first section will examine consumer preferences and changes in their behaviour related to health and wellness, sustainability, cultural shifts, lifestyle and work style, and remote work. The second section will explore future trends in service sectors by shedding light on evolving needs and understanding the impact of emerging technology on these industries.

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Yes, you can access Emerging Trends in Consumer Behaviour in the Service Sector by Saloomeh Tabari, Nazan Colmekcioglu, Wei Chen, Saloomeh Tabari,Nazan Colmekcioglu,Wei Chen in PDF and/or ePUB format, as well as other popular books in Business & Hospitality, Travel & Tourism Industry. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Title page
  3. Contents
  4. 1 From souvenirs to experiences and networking:
  5. 2 The role of residentā€™s perception in sustainable community-centred tourism management
  6. 3 Chinese customersā€™ attitudes towards sustainable practices in luxury resort hotels and their behavioural intention to pay
  7. 4 Examining the role of sustainable luxury in the tourism sector
  8. 5 Tourism resources use pattern in the post pandemic era
  9. 6 Anywhere workers and the sustainable development of tourist destinations
  10. 7 Understanding luxury millennial consumption experiences as means to improve brand value
  11. 8 Digital transformation and marketing in the fashion industry evolution
  12. 9 Consumer buying intention through apps