Co-creation in Public Services for Innovation and Social Justice
  1. 208 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

About this book

Available Open Access digitally under CC-BY-NC-ND licence.

This book examines the idea and practice of co-creation in public services. Informed by practical action, lived experience and research from 10 countries across Europe, including the UK, it shines new light on the theory and reality of co-creation by conceptualising it in terms of human rights, social justice and social innovation.

Focusing on human dimensions, the book presents real life examples in public services as diverse as social care, health, work activation, housing and criminal justice. It also highlights the ways digital technologies can accelerate or hinder co-creation.

The book confronts a paradox at the heart of co-creation: standardisation and inflexibility in planning and resourcing, or 'concrete-ness', counters the 'elasticity' required to sustain co-creation in complex contexts.

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Yes, you can access Co-creation in Public Services for Innovation and Social Justice by Sue Baines, Rob Wilson, Chris Fox, Inga Narbutaité Aflaki, Andrea Bassi, Heli Aramo-Immonen, Riccardo Prandini, Sue Baines,Rob Wilson,Chris Fox,Inga Narbutaité Aflaki,Andrea Bassi,Heli Aramo-Immonen,Riccardo Prandini,Susan Baines in PDF and/or ePUB format, as well as other popular books in Politics & International Relations & Public Policy. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. Table of Contents
  6. List of Figures and Tables
  7. Notes on contributors
  8. Acknowledgements
  9. 1 Introduction: Co-creation and the ‘sandcastle’ problem
  10. 2 Understanding co-creation: strengths and capabilities
  11. 3 Co-creation as a driver of social innovation and public service reform?
  12. 4 Co-creating capacity? Empowerment and learning for front-line workers and organisations
  13. 5 Co-creating with marginalised young people: social media and social hackathons
  14. 6 Digital technology, stigmatised citizens and unfulfilled promises
  15. 7 Connecting citizens and services through the power of storytelling
  16. 8 Co-governance and co-management as preliminary conditions for social justice in co-creation
  17. 9 Evaluation and the evidence base for co-creation
  18. 10 Living Labs for innovating relationships: the CoSMoS tool
  19. 11 Moving towards relational services: the role of digital service environments and platforms?
  20. 12 Conclusions: Moving beyond building sandcastles … long-term sociotechnical infrastructure for social justice
  21. Index