
Street-Level Bureaucracy in Weak State Institutions
- 272 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Street-Level Bureaucracy in Weak State Institutions
About this book
In this book, street-level bureaucracy scholars from South Asia, sub-Saharan Africa, the Middle East, and Latin America analyse the conditions that shape frontline work and citizens´ everyday experience of the state.
Institutional factors such as political clientelism, resource scarcity, social inequality, job insecurity, and systemic corruption affect the way street-level bureaucrats enforce rules and implement policies. Inadvertently, they end up implementing inequities in citizens' access to rights and services — despite efforts to repair organisational deficiencies and broker relations between vulnerable citizens and a distant state. This book illuminates these realities and challenges and provides unique insights into critical themes such as resource scarcities, bureaucratic corruption, control practices, and the complexities of dealing with vulnerable population groups.
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Information
Table of contents
- Cover
- Title Page
- Copyright Page
- Table of Contents
- List of Figures and Tables
- Notes on Contributors
- 1 Street-level bureaucracy in weak state institutions: an introduction
- Part I Coping with institutional weakness
- Part II Exploring institutional contexts
- Part III Bureaucratic encounters
- Index