eBook - ePub

Customer Magic – The Macquarie Way

Name: Customer Magic – The Macquarie Way
ISBN: 9798874631086

How to Reimagine Customer Experience to Transform Your Business

Joseph A. Michelli,

English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

Customer Magic – The Macquarie Way

How to Reimagine Customer Experience to Transform Your Business

Joseph A. Michelli,

About this book

Customer Magic—The Macquarie Way shines a light on how an Australian technology company grew from a challenger telecom brand in the 1990s into a dynamic billion-dollar company. In a market notorious for underserving and overcharging customers, Macquarie Technology harnessed the magic of customer experience to achieve seemingly impossible customer-centric results and become world leaders in delivering award-winning customer experience.

This practical, easy-to-read guide for any leader, business owner, or team member in any size organization shares key lessons to transform customer experience and drive growth in your business. It will inspire, spark action, and empower you to make your own brand of magic.

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Yes, you can access Customer Magic – The Macquarie Way by Joseph A. Michelli in PDF and/or ePUB format, as well as other popular books in Business & Customer Relations. We have over one million books available in our catalogue for you to explore.