On-Scene Guide for Crisis Negotiators

Frederick J. Lanceley, William R. Crandall

• Publisher: Routledge
• Year: 2017
• eBook ISBN: 9781040080443
• Topic: Law
• Subtopic: Criminology
• Index: Law

According to author Frederick J. Lanceley one of the world's foremost crisis negotiation authorities negotiators must train and train regularly. For just as the legal field constantly evolves, so does the field of crisis negotiation. The new edition of On-Scene Guide for Crisis Negotiators reflects this fact. A bestseller in its first edition, this

Table of contents

• Cover
• Half-Title Page
• Title Page
• Copyright Page
• Preface
• Acknowledgments
• The Author
• Contents
• 1 The Problem in Perspective
• 2 Profiling Sieges
• 3 Crisis States and Crisis Intervention
• 4 Active Listening
• 5 Suicide Intervention
• 6 Hostage Negotiation
• 7 Abnormal Psychology for Crisis Negotiators
• 8 Dialogue and Actions
• 9 Drugs, Alcohol, and the Negotiation Process
• Appendices
• Appendix A Suicide Intervention Flow Chart
• Appendix B Interview Guide for Investigators
• Appendix C Overview of Active Listening Techniques
• Appendix D The Continuing Need for Training
• Appendix E The Dangers of Manipulating Anxiety Levels
• Appendix F The Negotiation Effort
• Appendix G The Troubled State of Crisis Management
• Appendix H A Negotiator’s View of the Incident at Ruby Ridge
• Index