- 253 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
Leading High-Reliability Organizations in Healthcare
About this book
This book details the attributes and practices that help high-reliability organizations (HROs) excel in the service they provide to their customers. Explaining what it takes to achieve high reliability in healthcare settings, it presents proven tools and concepts that leading healthcare organizations are using to improve safety and quality. The book identifies the necessary infrastructure, methods, and analytics required to achieve and sustain higher reliability. It also includes case studies that illustrate success stories and failures, so readers can avoid making the same mistakes.
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Table of contents
- Cover
- Half-Title Page
- Title Page
- Copyright Page
- Table of Contents
- Note from the Author
- Features
- Author
- 1 Reliability—Ability to Rely
- 2 Measuring Reliability
- 3 Leadership Principles in High-Reliability Organizations
- 4 The Culture of High-Reliability Organizations
- 5 Management Principles in Reliability
- 6 Achieving Higher Reliability in Functional Outcomes
- 7 Achieving Higher Reliability in Safety Outcomes
- 8 The Roadmap to Higher Reliability
- 9 Quality Leaders and Reliability
- 10 Capability
- 11 Design for Reliability—Products and Services
- 12 Rolled Throughput Yield
- 13 Graphical and Statistical Methods for High Reliability
- 14 Financial Impact as High Reliability Is Achieved
- 15 Conclusions
- Index
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Yes, you can access Leading High-Reliability Organizations in Healthcare by Richard Morrow in PDF and/or ePUB format, as well as other popular books in Business & Service Industry. We have over one million books available in our catalogue for you to explore.