eBook - ePub
Warranty Claims Reduction
A Modern Approach with Continuous Improvement Techniques
- 181 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
About this book
Reduced market share, lack of repeat customers, and added costs are just a few ways warranty claims can hurt an organization. Avoiding complex mathematics or accounting terminology, Warranty Claims Reduction: A Modern Approach with Continuous Improvement Techniques explains how to boost profits through the reduction of warranty expenses in your org
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Yes, you can access Warranty Claims Reduction by Ronald Blank in PDF and/or ePUB format, as well as other popular books in Business & Gestione industriale. We have over one million books available in our catalogue for you to explore.
Information
Table of contents
- Cover
- Half-Title Page
- Title Page
- Copyright Page
- Table of Contents
- List of Figures
- List of Tables
- Preface
- About the Author
- Chapter 1 Warranty Claims
- Chapter 2 Understanding the Real Warranty Costs
- Chapter 3 Traditional Methods of Reducing Warranty Cost
- Chapter 4 Principles of the Modern Approach
- Chapter 5 Other Warranty Reduction Actions
- Chapter 6 Warranty System Productivity Improvement
- Chapter 7 Improving the Service Department Itself
- Chapter 8 Warranty Cost Reduction Training for Employees and Customers
- Chapter 9 Reducing Warranty Claims by Quality Improvement
- Chapter 10 Feedback to Manufacturing
- Chapter 11 Reducing Warranty Claims by Reliability Improvement
- Chapter 12 Determining Causes for Developing Corrective Actions
- Chapter 13 Developing Corrective and Preventive Actions
- Chapter 14 Feedback to Engineering
- Chapter 15 Planning and Implementing Your Improvements
- Appendix A: Warranty Cost Tracking Chart
- Appendix B: Gauge R&R Forms
- Appendix C: Worksheets for Determining Root Cause
- Index