Employee Experience by Design
eBook - ePub

Employee Experience by Design

How to Create an Effective EX for Competitive Advantage

  1. 336 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Employee Experience by Design

How to Create an Effective EX for Competitive Advantage

About this book

Delivering a great employee experience is crucial, but how can organizations create an experience that enables their teams to unlock their potential and thrive?

Drawing on positive psychology and design principles, Employee Experience by Design is the practical guide for HR and OD professionals, business leaders and all those needing to create an employee experience that empowers people to perform at their best. This new edition sets out simple but effective steps any team or organization can follow.

Sharing tools to measure employee experience (EX) and demonstrate return on investment, this book shows how to build a robust business case for employee experience and align EX activity with organizational strategy.

This updated guide showcases EX design through a user-friendly framework covering all levels of EX, from company culture to people processes. This new edition is packed with tips, tools and examples from organizations, including ING, Expedia Group and Adeo. It is essential reading for anyone looking to develop a healthy, high-performing workplace where people can excel.

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Yes, you can access Employee Experience by Design by Emma Bridger,Belinda Gannaway in PDF and/or ePUB format, as well as other popular books in Business & Human Resource Management. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Kogan Page
Year
2024
Print ISBN
9781398614369
eBook ISBN
9781398614376

Table of contents

  1. Dedications
  2. Acknowledgements
  3. 01 Introducing employee experience design: Definitions and approaches
  4. 02 Setting you up for success
  5. 03 Busting myths: What’s really driving your EX?
  6. 04 Culture, leadership and EX
  7. 05 EX design in action
  8. 06 Scoping the employee experience
  9. 07 Empathy and the opportunity space
  10. 08 Ideate
  11. 09 Prototype, test and iterate
  12. 10 Measuring employee experience
  13. 11 The future of EX
  14. Index