Business Class
eBook - ePub

Business Class

Etiquette Essentials for Success at Work

  1. 204 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Business Class

Etiquette Essentials for Success at Work

About this book

Have you forgotten a person's name two minutes after being introduced? Have you wondered which fork to use or how to discreetly pay the check while attending an important business dinner? Have you insulted an international client by mistake and didn't realize it until it was too late? Making these types of errors can get in the way of getting ahead. However, these faux pas can be avoided by exercising a little bit of business etiquette.
Business etiquette is a powerful, practical, and profitable skill you can use when it most counts to get a job, keep a job, or succeed on the job. It is a set of rules and guidelines that makes your professional relationships more harmonious, productive, manageable, and meaningful.
International etiquette expert Jacqueline Whitmore provides tips, tactics, and cautionary tales—gleaned from the experience of a multitude of successful CEOs and top managers—as well as information on how to:
· Be more polished and professional in the boardroom or at the dining table
· Master the art of mingling, networking, and remembering names
· Communicate effectively via technology
· Keep in touch, nurture professional relationships, and turn contacts into contracts
· Write effective thank-you notes and send the perfect business gift every time
· Be more "global-minded" and enhance international relationships
Business Class will teach you the nuances of treating colleagues, clients, and customers with courtesy and respect, which in turn will increase your visibility, credibility, and profitability.

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Yes, you can access Business Class by Jacqueline Whitmore in PDF and/or ePUB format, as well as other popular books in Business & Business Etiquette. We have over one million books available in our catalogue for you to explore.

Information

Table of contents

  1. Cover
  2. Title
  3. Copyright
  4. Dedication
  5. Contents
  6. Foreword by Harry Beckwith
  7. Introduction
  8. 1. First, and Lasting, Impressions
  9. 2. Small Touches Equal Big Business
  10. 3. Suit Up for Success
  11. 4. Master Your Mingle-Ability
  12. 5. Small Talk Savvy and Effective Listening
  13. 6. Dining for Dollars: The Art of the Meal
  14. 7. Techno-Etiquette: Minding Your Manners in the Electronic Age
  15. 8. Going Global: How to Avoid an International Incident
  16. 9. The Power of Positive Thanking
  17. Some Final Thoughts
  18. Suggested Readings and Web Sites
  19. Acknowledgments
  20. Index
  21. About the Author