Financial Services Marketing
eBook - ePub

Financial Services Marketing

A Guide to Principles and Practice

  1. 626 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Financial Services Marketing

A Guide to Principles and Practice

About this book

This fourth edition of Financial Services Marketing firmly reinforces the book's role as a leading global educational resource, combining appropriate conceptual principles with practical insights on how financial products and services are marketed in the real world. The authors draw upon their extensive international experience marketing some of the world's best known financial brands including Lloyds TSB and Barclays. Readers will gain a firm understanding of how financial products and services work within the commercial, social, economic, governmental, regulatory and environmental context in which they operate.

This fully updated and revised edition features:

  • A brand-new chapter devoted to environmental, social and corporate governance
  • Revised coverage of the impact of digital advances in all aspects of business models and marketing practice, including how artificial intelligence (AI) and social marketing are changing financial services and customer experience
  • The latest regulatory developments for safeguarding the fair treatment of customers
  • New and improved case studies that showcase best practice from around the world
  • Upgraded Support Material including new teaching aids and references

Financial Services Marketing is essential reading for advanced undergraduate and postgraduate students studying Marketing for Financial Services, Marketing Strategy and Consumer Ethics in Finance. It is also suitable for executive students studying for professional qualifications and executive MBAs.

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Yes, you can access Financial Services Marketing by Christine Ennew,Nigel Waite,Róisín Waite in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Routledge
Year
2024
Print ISBN
9781032504643
eBook ISBN
9781040116777
Edition
4

Table of contents

  1. Cover
  2. Half-Title Page
  3. Endorsement
  4. Title Page
  5. Copyright Page
  6. Dedication
  7. Table of Contents
  8. List of Figures
  9. List of Tables
  10. Acknowledgements
  11. Introduction
  12. Part I Context and strategy
  13. Part I Case studies
  14. Part II Customer acquisition
  15. Part II Case studies
  16. Part III Managing customer relationships and the future of marketing
  17. Part III Case studies
  18. Index