Assessing Organizational Communication
eBook - ePub

Assessing Organizational Communication

Strategic Communication Audits

  1. 292 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Assessing Organizational Communication

Strategic Communication Audits

About this book

This essential guide offers a detailed framework for assessing communication processes within an organization and using the results to develop improved organizational strategies. Presented in clear, accessible prose are the "tools of the trade" for planning and initiating audits, gathering data using a wide variety of methodologies, analyzing the findings, and preparing effective reports. Throughout, practical examples drawn from the authors' influential work in the field help readers understand the real-world applications of the concepts discussed and gain skills for creative problem solving. A successor volume to Cal Downs's popular Communication Audits, the book has been extensively rewritten with many new topics and two entirely new chapters reflecting today's critical issues and best practices. It will serve as both an authoritative primer for human resource and management consultants and a comprehensive text for undergraduate and graduate students in organizational communication.

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Yes, you can access Assessing Organizational Communication by Cal W. Downs,Allyson D. Adrian in PDF and/or ePUB format, as well as other popular books in Languages & Linguistics & Human Resource Management. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Series Page
  3. Title Page
  4. Copyright Page
  5. Prefacce
  6. Acknowledgments
  7. Contents
  8. 1. Communication Audits as Organizational Development
  9. 2. Initiating and Planning an Assessment
  10. 3. Conducting Team Audits
  11. 4. Choosing Focal Areas to Assess
  12. 5. The Interview: The Most Basic Assessment Technology
  13. 6. Diagnosis through Questionnaires
  14. 7. The International Communication Association Survey
  15. 8. Downs–Hazen Communication Satisfaction Questionnaire
  16. 9. Critical Communication Experience Survey
  17. 10. ECCO Analysis
  18. 11. Diagnosing Communication Networks
  19. 12. Focus Group Interviews
  20. 13. Final Analysis and Interpretation
  21. 14. The Final Report
  22. References
  23. Author Index
  24. Subject Index
  25. About the Authors
  26. About Guilford Publications
  27. Discover More Guilford Titles