Working Through Conflict
eBook - ePub

Working Through Conflict

Strategies for Relationships, Groups, and Organizations

  1. 368 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Working Through Conflict

Strategies for Relationships, Groups, and Organizations

About this book

Encompassing theory, research, and practice, this tenth edition provides an introduction to conflict communication and conflict management.

This text features real-life case studies across a range of theoretical perspectives and conflict settings, including interpersonal, group, and organizational. Approachably written for students and with an eye to application, the book teaches conflict theory in the context of practical skills. This edition features new sections and references on recognizing intractable conflict and managing online conflict, a new exhibit on conflict escalation, and a new section on interpersonal goals, as well as an updated list of powerful ways to resolve and manage conflict.

This textbook is ideally suited to undergraduate or graduate courses on conflict communication within communication studies, business and management, political science, and counseling programs.

An Instructor's Manual, including a sample syllabus, written and oral assignments, cases, exercises, video and online resources, sections from previous editions, and test questions is available at www.routledge.com/9781032489186.

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Yes, you can access Working Through Conflict by Joseph P. Folger,Marshall Scott Poole,Randall K. Stutman in PDF and/or ePUB format, as well as other popular books in Personal Development & Communication Studies. We have over one million books available in our catalogue for you to explore.

Information

Table of contents

  1. Cover
  2. Half Title
  3. Title
  4. Copyright
  5. Contents
  6. List of Cases
  7. Preface
  8. Acknowledgments
  9. Introduction
  10. Chapter 1 Communication and Conflict
  11. Chapter 2 The Inner Experience of Conflict
  12. Chapter 3 Conflict Interaction
  13. Chapter 4 Conflict Styles and Strategic Conflict Interaction
  14. Chapter 5 Power: The Architecture of Conflict
  15. Chapter 6 Face-Saving
  16. Chapter 7 Climate and Conflict Interaction
  17. Chapter 8 Managing Conflict
  18. Chapter 9 Third Party Intervention
  19. Chapter 10 Working Through Conflict
  20. References
  21. Index