- 192 pages
- English
- PDF
- Available on iOS & Android
eBook - PDF
The Evaluation of Worldwide Digital Reference Services in Libraries
About this book
This book outlines and evaluates the digital reference services in libraries worldwide. The work is based on an international collaborative project between two groups from German and Chinese institutions, during which digital reference services provided by nearly 200 libraries all over the world were evaluated. The book also examines the reasons for the resulting differences; it also contains more generic proposals and perspectives on digital reference services.
- An international, evaluative approach is taken
- Includes unique information - which has never before being gathered and evaluated
- Includes a brief introduction to the basic knowledge and development in the field of digital reference service in the library
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Yes, you can access The Evaluation of Worldwide Digital Reference Services in Libraries by Jia Liu in PDF and/or ePUB format, as well as other popular books in Languages & Linguistics & Library & Information Science. We have over one million books available in our catalogue for you to explore.
Information
Table of contents
- Cover
- The Evaluation of Worldwide Digital Reference Services in Libraries
- Copyright
- Dedication
- Contents
- List of figures and tables
- Preface
- About the author
- 1 Introduction
- 2 Basics about digital reference services
- 3 Evaluating digital reference services
- 4 Views from the western world: evaluation by the German team
- 5 Views from the eastern world: evaluation by the Chinese team
- 6 Comparisons and conclusions
- Appendix A Guidelines for Behavioral Performance of Reference and Information Service Providers
- Appendix B Project instruction
- Appendix C Questionnaire/evaluation guide
- Appendix D Libraries evaluated by the German team
- Appendix E Libraries evaluated by the Chinese team
- Index