Library Performance and Service Competition
eBook - PDF

Library Performance and Service Competition

Developing Strategic Responses

  1. 153 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Library Performance and Service Competition

Developing Strategic Responses

About this book

A practice-driven and proven resource for library administrators of all types of libraries. The work describes how the library can identify the service environment factors impacting customers; strategic needs; identify library competitors; strategic abilities and service environment impacts; and use the combined results to develop proactive competitive responses that drive the service environment instead of reacting to the service environment. These strategic competitive responses would allow the library to increase the value of its service impact and effectiveness while increasing customer appreciation and the libraries advantage in the competitive service environment. - Written by a highly knowledgeable practitioner from the library field - Experience of the author (library and for-profit management experience) provides a hybrid/blended view of library competition and management responses from both the library and for-profit management worlds - Written to applicable to all types of libraries

Trusted by 375,005 students

Access to over 1 million titles for a fair monthly price.

Study more efficiently using our study tools.

Table of contents

  1. Cover
  2. Library Performance and Service Competition: Developing strategic responses
  3. Copyright
  4. Dedication
  5. Contents
  6. List of figures and tables
  7. About the author
  8. Acknowledgements
  9. List of acronyms
  10. 1 How long have we been counting things? An overview of library service performance assessment
  11. 2 Aligning the performance assessment process
  12. 3 A concise overview of current library service competition
  13. 4 Know things first: identifying strategic information needs
  14. 5 ‘Knowns’ are really verbs: using innovation to transform the ‘knowns’ into potential strategic responses
  15. 6 Improving potential strategic responses through access, accountability and alignment
  16. 7 Wash. Rinse. Repeat. Strategic responses are an ongoing process
  17. Appendix: template forms for developing strategic responses
  18. References
  19. Bibliography
  20. Index

Frequently asked questions

Yes, you can cancel anytime from the Subscription tab in your account settings on the Perlego website. Your subscription will stay active until the end of your current billing period. Learn how to cancel your subscription
No, books cannot be downloaded as external files, such as PDFs, for use outside of Perlego. However, you can download books within the Perlego app for offline reading on mobile or tablet. Learn how to download books offline
Perlego offers two plans: Essential and Complete
  • Essential is ideal for learners and professionals who enjoy exploring a wide range of subjects. Access the Essential Library with 800,000+ trusted titles and best-sellers across business, personal growth, and the humanities. Includes unlimited reading time and Standard Read Aloud voice.
  • Complete: Perfect for advanced learners and researchers needing full, unrestricted access. Unlock 1.4M+ books across hundreds of subjects, including academic and specialized titles. The Complete Plan also includes advanced features like Premium Read Aloud and Research Assistant.
Both plans are available with monthly, semester, or annual billing cycles.
We are an online textbook subscription service, where you can get access to an entire online library for less than the price of a single book per month. With over 1 million books across 990+ topics, we’ve got you covered! Learn about our mission
Look out for the read-aloud symbol on your next book to see if you can listen to it. The read-aloud tool reads text aloud for you, highlighting the text as it is being read. You can pause it, speed it up and slow it down. Learn more about Read Aloud
Yes! You can use the Perlego app on both iOS and Android devices to read anytime, anywhere — even offline. Perfect for commutes or when you’re on the go.
Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app
Yes, you can access Library Performance and Service Competition by Larry Nash White in PDF and/or ePUB format, as well as other popular books in Langues et linguistique & Bibliothèques et sciences de l'information. We have over one million books available in our catalogue for you to explore.