This book provides an introduction to Total Quality Management (TQM) and its principles. TQM is a management approach that focuses on continuous improvement of processes and products to enhance customer satisfaction. The book covers topics including TQM implementation, quality control, team-building, and customer service. It is an essential guide for professionals seeking to improve their organization's quality management system and increase customer loyalty.
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Fundamentals of TQM
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Information
Subtopic
OperationsIndex
BusinessTable of contents
- Cover
- Title Page
- Copyright
- About The Author
- Contents
- List of Figures
- List of Tables
- List of Abbreviations
- Preface
- Chapter 1: Historical Evolution And Essentials Of TQM
- Chapter 2: Principles Of TQM
- Chapter 3: Total Quality Management And Standardization
- Chapter 4: Tools And Techniques To Achieve TQM
- Chapter 5: Measurement Of Quality In Total Quality Management
- Chapter 6: Policy Deployment And Implementation Of TQM
- Chapter 7: Challenges And Barriers To Total Quality Management
- Chapter 8: Productivity Of Total Quality Management
- Index
- Back Cover
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Yes, you can access Fundamentals of TQM by Gabriel Afemei in PDF and/or ePUB format, as well as other popular books in Business & Operations. We have over 1.5 million books available in our catalogue for you to explore.