
The Revenue Operations Manual
How to Build a High-Growth, Predictable and Scalable Business
- 344 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
The Revenue Operations Manual
How to Build a High-Growth, Predictable and Scalable Business
About this book
WINNER: Axiom Business Book Award 2025 - Bronze Medal, Sales Growing a business is a team sport, and Revenue Operations - the number 1 fastest-growing job on LinkedIn - is how you can deliver that growth. Learn how to bring revenue-generating teams, business context, and technology together to build a high-achieving, predictable and scalable revenue machine. The Revenue Operations Manual takes you through every aspect of this evolving function, whether that's understanding what exactly it is, or how to effectively build your team, technology and partnerships to ensure your go-to-market strategies support business goals and revenue growth. Using case studies, examples of best practices (and of what not to do), this book offers expertise and interviews from world-class operators and provides a blueprint on the mindset required to build and scale this critical business function. Understand the value that Revenue Operations can bring to your business, the right time to invest in it, and how to maximize the outcomes this team can drive.
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Information
Table of contents
- List of figures and tables
- About the authors
- Foreword by Andy Byrne, Clari CEO
- Acknowledgments
- List of abbreviations
- Introduction: The Revenue Operations Mindset
- Part One Build Your Knowledge
- 1 When is it Time to Invest in RevOps?
- 2 Know Your Numbers
- 3 Know What Your Company Sells
- Part Two Build Your Business
- 4 The Importance of Operating Rhythms: The Routines, Meetings, and Cadences to Help You Hit Your Numbers
- 5 Designing and Instrumenting the Customer Journey
- 6 The Building Blocks of the Modern Tech Stack
- 7 How to Make Internal Changes that Actually Stick
- 8 The Art and Science of Forecasting
- 9 Annual Planning and the Art of the âFiscal Year Flipâ
- 10 Why Variable Compensation Design is Key to Incentivizing the Right Behavior
- 11 Goal Setting in RevOps
- 12 Data, Data, and More Data: The Evolution from Reporting to Insight to Prediction
- 13 What Happens When Things Break: How to Look Around Corners and Plan for Your Own Mistakes
- Part Three Build Your Partnerships
- 14 Strategic Partner vs. Support Function: The Choice is Yours
- 15 Go Beyond Sales: The Importance of Cross-Functional Relationships
- 16 Get Your Partners Involved: Make Sure You Have Them âCrack an Eggâ
- 17 Designing Your Processes with the End User in Mind
- 18 Blurred Lines: Where Does Training and Enablement Fit With a Revenue Operations Team?
- Part Four Build Your Team
- 19 Staffing Your Team: What Makes a Good Revenue Operator?
- 20 Choosing the Right Organizational Structure
- 21 Management Philosophies: Itâs All About the People, Silly
- 22 Speed Isnât Always the Answer: Slow is Smooth, Smooth is Fast
- 23 Managing Expectations and Priorities: How to Say No
- 24 Get Outside of Your Four Walls: The Importance of Seeking Out Role Models
- 25 Perfection is an Illusion: Instilling the âBetter, Better, Never Doneâ Mentality
- 26 Online Resources
- Index